Shouvik Dutta

Zonal Operations Manager at India1 Payments Limited
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Kolkata, West Bengal, India, IN

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Experience

    • India
    • Financial Services
    • 100 - 200 Employee
    • Zonal Operations Manager
      • May 2022 - Present
    • India
    • Appliances, Electrical, and Electronics Manufacturing
    • 300 - 400 Employee
    • ABM
      • Oct 2021 - May 2022
    • India
    • Telecommunications
    • 700 & Above Employee
    • Business mobility lead
      • Oct 2019 - Oct 2021

    • Asst Manager Sales (prepaid mobility)
      • Jul 2017 - Sep 2019

      Looking after sales and distribution of device business for airtel in Kolkata Zone.

    • India
    • Telecommunications
    • 700 & Above Employee
    • Area sales Manager
      • Jul 2015 - Jul 2017

      Handling Prepaid Mass Distribution(prepaid telecom products and CDMA handset and Data devices in South Kolkata with a retail Base of 700 outlets KRAs- 1. Sac management 2. Maintaining continuous growth in data and voice revenue thus gaining the target CMS in my territory. 3. Appointing channel partners and new retail expansion. 4. Maintaining continuous growth in quality acquisition of data and voice customers. 5. Caf Management within definite TAT 6. Offering a peak level of service and a solution provider to the grievances of all customers. Show less

    • India
    • Telecommunications
    • 1 - 100 Employee
    • CSM-Branded retail
      • Nov 2014 - Jul 2015

      Branded retail management- in and out responsibility of 8 Coco stores in north kolkata with 15 retail executives direct reporting. KRAs- 1. Inventory control and management 2. Maintaining cash, stock and other daily compliances 3. Ensuring profitability of stores 4. Caf management within definite Tat 5. FB, SB, TB compliance 6. Adhering to quality net add to minimize sales reject thus maintaining hygiene in the business. 7. Implementing marketing strategies and local marketing activities 8. Offering a peak level of service and a solution provider to the grievances of all valued customers 9. Implementing thoughts and ideas to maintain high spirit and a peak level of confidence within team to meet monthly target in postpaid acquisition. Show less

    • India
    • Telecommunications
    • 700 & Above Employee
    • Assistant Manager( Area sales manager)
      • Sep 2013 - Dec 2014

      ASSISTANT MANAGER-ASM (SALES AND BUSINESS DEVELOPMENT) KRAs- 1. Achievement of revenue category wise and product wise including HVFR from 800 retails and two distributors in Kolkata 2. Targets across product 3. Ensuring profitability and viability of the two distributors and assisting them in business to earn him his KPI 4. SAC as % of ARPU/Revenue 5. Quality of customer acquisition (churn) 6. Percentage of market share and acquisition targets across product categories/ customer segments 7. Appointing new channel partners and FOS. 100% CAF compliances were to be regularly maintained. Show less

    • India
    • Telecommunications
    • 700 & Above Employee
    • Territory Sales Manager
      • Dec 2010 - Sep 2013

      EXECUTIVE-TSM (SALES AND BUSINESS DEVELOPMENT) KRAs- Taking care of the sales and distribution domain of Airtel prepaid, Data and device in ROB through 2 distributors and 21 RDs with a revenue base of 1 crore. Coordinating with them to achieve quality gross adds, mnp, primary and secondary sales as well as revenue collection. Prevention of customer churns through implementing high value products across retails. 1. Achievement of BTS wise SOGA and SONA 2. Achievement of revenue category wise and product wise including HVFR from 700 retails and two distributors in ROB 3. Site wise working to ensure no LRLU sites and positive ERLANG 4. Ensuring profitability and viability of the two distributors and assisting them in business to earn him his KPI 5. SAC as % of ARPU/Revenue 6. Quality of customer acquisition by ensuring HVC acquisition and a good M3 percentage 7. Percentage of market share and acquisition targets across product categories/ customer segments 8. Appointing new channel partners and FOS. 100% CAF compliances were to be regularly maintained. Show less

    • Retail
    • 300 - 400 Employee
    • Store Manager
      • Apr 2008 - Sep 2010

      KRAs- Direct sales floor activities, maintaining daily compliances. Handle all merchandising, inventory, ordering & cash control, maintenance functions. Coordinate special promotions and marketing activities. Interact with corporate personnel at all levels, supervise my colleagues. Assist in developing local marketing and advertising strategies. 1. Inventory control and management 2. Maintaining cash, stock and other daily compliances 3. Ensuring profitable store. 4. Maintaining a healthy ASP of handsets by up-selling and cross sell of accessories 5. Implementing marketing strategies and local marketing activities 6. Offering a peak level of service and a solution provider to the grievances of all valued customers 7. Implementing thoughts and ideas to maintain high spirit and a peak level of confidence within team to meet monthly target in revenue. Show less

Education

  • University Of North Bengal
    Bachelor of Science (BSc), computer application
    2004 - 2007
  • Techno Model School
    Higher secondary, Science
    2001 - 2003
  • South Point High School
    secondary, science
    1988 - 2001

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