Senior Salesforce Implementation Consultant

• Jun 2020 - Present

Salesforce Implementation Consultant

• Feb 2017 - Jun 2020

Project Manager

• Mar 2016 - Mar 2017

Emark is the largest and most innovative Salesforce Marketing Cloud Platinum Partner in Europe, operating and consulting for companies such as KLM, Philips, G-Star RAW, Wehkamp, NIBC, Scotch & Soda, Basic-fit, Suitsupply, Radio 538, O’Neill, Randstad, BPD/Rabobank, Bugaboo and many more.Emark is headquartered in Amsterdam, and has international offices in Barcelona and London.

Project Manager - Salesforce EMEA

• May 2014 - Dec 2015

ReachLocal, Inc. is an online marketing and advertising solution provider for small, medium, and large businesses, advertising to consumers in local markets. It provides Internet and mobile Internet marketing solutions to business clients in the United States, Europe, Asia and Australia. Responsibilities• - Manage day-to-day project planning and execution for internal projects• - Ensure project deliverables and timelines are met within allocated budgets• - Identify and mitigate technical, political and operational risks• - Communicate with offshore development teams to ensure project requirements and development items are tested, released and stable within a suitable timeframe• - Coordinate potential partnerships with external vendors while managing existing partner relationships and ongoing negotiations• - Administer improvements and future releases for Salesforce CRM in EMEA & UK regions, focused on continual improvement of system activity and overall efficiency Show less

Scrum Master

• Apr 2012 - May 2014

• - Acting Scrum Master over 3 IPT's, varying between 5-20 team members. • - Responsible for coaching and delivering agile methodologies to cross-dependent development teams• - Conduct sessions to identify and solve impediments, issues and/or differences• - Manage technical product backlogs, feature releases and product demos• - Ensure teams are focused on quality and continuous delivery of sprint tasks

Product Manager - Global Salesforce Sales & Services Platform

• Mar 2011 - May 2014

• - Organise feature-based releases for internal Salesforce CRM platform• - Responsible for creation, prioritisation and sanity of overall product backlog• - Associate user requirements with deliverables to define ongoing product releases• - Coordination with internal and external stakeholders• - Identify and eliminate risks through project lifecycles• - Evaluate and communicate with external partners, from RFP to relationship management• - Conduct mass data migrations using the Salesforce Data Loader• - Creation of UxUi mock-ups and wireframe documents• - Development of visualforce pages and components• - Managed the implementation of core and custom functionality throughout Sales and Service Cloud Show less