Experience

Evapo

• United Kingdom
• Retail
• 1 - 100 Employee

• Category Manager

  • Mar 2017 - Present

  To design, develop, and deliver a multi-channel product proposition that delivers both growth and profit to agreed business budgets and Balanced Score Card objectives. Responsible for Sourcing, Purchasing, Stock Control, and Merchandising within the business to facilitate development. To ensure that the best possible range and products are stocked at the right price in order to maximise the profit potential of the ranges including supplier support. Building strategies that increase… Show more To design, develop, and deliver a multi-channel product proposition that delivers both growth and profit to agreed business budgets and Balanced Score Card objectives. Responsible for Sourcing, Purchasing, Stock Control, and Merchandising within the business to facilitate development. To ensure that the best possible range and products are stocked at the right price in order to maximise the profit potential of the ranges including supplier support. Building strategies that increase efficiency and profit. Facilitate the transfer of the range and products to bring the company in line with new regulations in an efficient and cost effective manner. - Developed forecasting tools to determine store range and depth needs to aid in smarter buying practises - Designed reporting tools to track store sales by day/hour & by category split - Created monitoring tools to track brand & range profitability by department, category & at a SKU level - Developed a stock taking tool which allowed for stores to "real time" check store stock & investigate variances - Multi-Channel Product Range & Development - FOB / imports - Range, Promotional Planning, and Category Management - Creating and maintaining a Supplier Base and Relationships - Product Marketing and product exposure through marketing media - Space Planning, Stock Control, and Supply - Import Management and Quality Assurance - Management and Reporting

• Store Manager

  • Mar 2016 - Mar 2017

  London, United Kingdom Ensure all store operations are running efficiently and as required by HQ & as customers expect it • Advising customers about vaping products, relevant to their own experience • Building confidence I new vapers through one-on-one faq sessions • Ensuring customer needs are consistently recognised, understood, and managed • Coaching customers on vaping products and safe vaping • Problem solving customer devices • Assisting customers with the e-juice bar • Handling POS and… Show more Ensure all store operations are running efficiently and as required by HQ & as customers expect it • Advising customers about vaping products, relevant to their own experience • Building confidence I new vapers through one-on-one faq sessions • Ensuring customer needs are consistently recognised, understood, and managed • Coaching customers on vaping products and safe vaping • Problem solving customer devices • Assisting customers with the e-juice bar • Handling POS and visual merchandising to match new requirements • Maintaining sales targets. Circa £6000pw



Barclays

• United Kingdom
• Financial Services
• 700 & Above Employee

• Branch Operations

  • Feb 2015 - Feb 2016

  • Managing tills and customer enquiries • Queue management depending on footfall • Managing appointment diary for the branch • Managing the branch counting house • Balancing TAB book and ensuring all branch, and ATM accounts are reconciled daily • Arranging all aspects of shift and rota management • Performing general maintenance on ATMs and Self Service Devices • Colleague champion for the Hub. Ensuring colleagues are up to date with their training and knowledge, along… Show more • Managing tills and customer enquiries • Queue management depending on footfall • Managing appointment diary for the branch • Managing the branch counting house • Balancing TAB book and ensuring all branch, and ATM accounts are reconciled daily • Arranging all aspects of shift and rota management • Performing general maintenance on ATMs and Self Service Devices • Colleague champion for the Hub. Ensuring colleagues are up to date with their training and knowledge, along with assisting them in any issues they may have Show less



Wm Morrison Supermarkets Plc

• Store Management Team

  • Feb 2014 - Feb 2015

  • Liaising with external teams to compile reports on stores within my remit • Compiling reports on select stores to ascertain strengths and weaknesses in order to recommend viable changes • Day to day store administrative and cash office duties • Legal price checks on products in line with store and bakery operations • Site fire & health inspection checks • Adjusting stock intake and deliveries to ensure stock and maximize profitability • Liaising with local authorities for… Show more • Liaising with external teams to compile reports on stores within my remit • Compiling reports on select stores to ascertain strengths and weaknesses in order to recommend viable changes • Day to day store administrative and cash office duties • Legal price checks on products in line with store and bakery operations • Site fire & health inspection checks • Adjusting stock intake and deliveries to ensure stock and maximize profitability • Liaising with local authorities for site permissions and access requests • Training new starters and ensuring all LMS based learning is completed for all staff • Ensuring all legally mandated training is completed and understood by all members of staff and ensuring all staff have adequate time to complete new learning objectives • Creating training templates for use within the company guidelines for training staff on new products lines • Maintaining KPIs in revenue, waste, shrinkage, and staff hours Show less



Self-employed

• Graphic Designer

  • Sep 2012 - Mar 2013

  London, United Kingdom • Creating bespoke illustrations and designs for products within the offered range of products • Creating concepts for client and in-house projects • Copywriting for use on client projects and proposals • Working with management to curate proposals for tender based projects with but not limited to - educational establishments, the NHS, and local authorities • Meeting with clients, suppliers and vendors to ensure smooth operations within all aspects of the projects • Negotiating… Show more • Creating bespoke illustrations and designs for products within the offered range of products • Creating concepts for client and in-house projects • Copywriting for use on client projects and proposals • Working with management to curate proposals for tender based projects with but not limited to - educational establishments, the NHS, and local authorities • Meeting with clients, suppliers and vendors to ensure smooth operations within all aspects of the projects • Negotiating with vendors and suppliers to ensure profitability and competitiveness in the wider market • Setup and maintenance of all audio visual equipment • Using both cold and warm leads in order to generate new business for both graphic design and audio visual work Show less



O2 (Telefónica UK)

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Technical Specialist

  • Sep 2008 - Aug 2011

  Software and hardware support for customers of the network. Broke down complex information into manageable documents to help customers & clients with their technology requirements