Shontavia Miles
Communications Officer at the Department of Public Safety at Georgia Department of Public Safety- Claim this Profile
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Bio
Credentials
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Georgia P.O.S.T. Certification
Georgia Department of Public SafetyJun, 2020- Nov, 2024 -
CJIS CERTIFICATION
Georgia State PatrolOct, 2019- Nov, 2024
Experience
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Georgia Department of Public Safety
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Law Enforcement
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200 - 300 Employee
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Communications Officer at the Department of Public Safety
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Aug 2019 - Present
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Communications Officer
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Aug 2019 - Present
*Coordinates radio communication with two-way radios on Workstation for Dispatch communication, traffic communication using Geographic Information System. *Perform duties of sending, receiving, relaying, monitoring, logging, recording, reporting, and interpreting emergency and non-emergency information to and from mobile units and computerized databases; operating radio, and other data transmitting equipment. *Entering warrants into the Georgia Crime Information Center GCIC/NCIC, verifying warrants, and hit notifications from local and state agencies. Conducting criminal history report per officer request.*Activating and deactivating Mattie’s Calls, Levi Calls, Blue Alerts, and Amber Alerts.*Providing critical operational support to Troopers, Motor Carrier Compliance Officers, Capitol Police Officers, and other first responders within their geographical coverage. *Perform administrative duties necessary for the operation of the communications center and records management. Coordinates radio and data communication traffic according to established federal, state, and local rules, and regulations. Show less
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National Video Monitoring Company
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Greater Atlanta Area
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Surveillance Security - Investigation
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Mar 2018 - Aug 2019
*Performs duties of sending, receiving, relaying, monitoring, logging, recording, reporting, and interpreting emergency and non-emergency information to and from mobile units and computerized databases; operates radio and other data transmitting equipment. *Performs administrative duties necessary for the operation of the communications center. *Performed electronic surveillance on various properties around the country. Conducting a forensic investigation on crimes that were committed. *Viewing live monitoring, thermal camera, and previously recorded clips. *Used technical core systems: CCTV’s, Connect, Shareview, LiveView, Immix, and Public Address Systems like Teamster and Talkmaster. *Conducted electric guard tours and patrols by calling onsite security, watching money drops, and important transactions between clients. *Wrote guard reports, police reports, and incident reports. *Administered system settings, data entry into sites, performed end-user post events for sites and operated alarms for sites. Show less
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Dismas Charities Inc.
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United States
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Government Relations
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1 - 100 Employee
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Clinical Internship
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Oct 2017 - Dec 2018
*Duties included conducting intake for new residents, in addition to performing home and work visits, collecting drug tests, and communicating with probation offices when needed. *Monitored recently released felony inmates’ activities while they are being housed at Dismas. *Reviewing and entering information in both the fast-check and Fresh Start system held at Dismas *Charities Inc., by giving them assigned rooms and beds, daily chores, and necessary classes for rehabilitation. *Duties included conducting intake for new residents, in addition to performing home and work visits, collecting drug tests, and communicating with probation offices when needed. *Monitored recently released felony inmates’ activities while they are being housed at Dismas. *Reviewing and entering information in both the fast-check and Fresh Start system held at Dismas *Charities Inc., by giving them assigned rooms and beds, daily chores, and necessary classes for rehabilitation.
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Securitas Security Services USA, Inc.
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United States
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Security and Investigations
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700 & Above Employee
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Security Offiicer
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Mar 2013 - Jul 2017
*Ensured the security, safety, and well-being of all personnel and visitors on the premises in person and while using video surveillance (CCTV). *Adhered to all company service and operating standards while in compliance with local, state, and federal regulations. *Followed procedures while using a multi-line and two-way radio for various initiatives, including fire prevention, property patrol, traffic control, accident investigations, loss prevention, conducting incident, and surveillance reports. Show less
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Education
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Clark Atlanta University
Bachelor of Arts - BA, Criminal Justice Administration and Sociologoy