Shontavia Miles

Communications Officer at the Department of Public Safety at Georgia Department of Public Safety
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Contact Information
us****@****om
(386) 825-5501
Location
Atlanta, Georgia, United States, GE

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Credentials

  • Georgia P.O.S.T. Certification
    Georgia Department of Public Safety
    Jun, 2020
    - Nov, 2024
  • CJIS CERTIFICATION
    Georgia State Patrol
    Oct, 2019
    - Nov, 2024

Experience

    • Law Enforcement
    • 200 - 300 Employee
    • Communications Officer at the Department of Public Safety
      • Aug 2019 - Present

    • Communications Officer
      • Aug 2019 - Present

      *Coordinates radio communication with two-way radios on Workstation for Dispatch communication, traffic communication using Geographic Information System. *Perform duties of sending, receiving, relaying, monitoring, logging, recording, reporting, and interpreting emergency and non-emergency information to and from mobile units and computerized databases; operating radio, and other data transmitting equipment. *Entering warrants into the Georgia Crime Information Center GCIC/NCIC, verifying warrants, and hit notifications from local and state agencies. Conducting criminal history report per officer request.*Activating and deactivating Mattie’s Calls, Levi Calls, Blue Alerts, and Amber Alerts.*Providing critical operational support to Troopers, Motor Carrier Compliance Officers, Capitol Police Officers, and other first responders within their geographical coverage. *Perform administrative duties necessary for the operation of the communications center and records management. Coordinates radio and data communication traffic according to established federal, state, and local rules, and regulations. Show less

    • Surveillance Security - Investigation
      • Mar 2018 - Aug 2019

      *Performs duties of sending, receiving, relaying, monitoring, logging, recording, reporting, and interpreting emergency and non-emergency information to and from mobile units and computerized databases; operates radio and other data transmitting equipment. *Performs administrative duties necessary for the operation of the communications center. *Performed electronic surveillance on various properties around the country. Conducting a forensic investigation on crimes that were committed. *Viewing live monitoring, thermal camera, and previously recorded clips. *Used technical core systems: CCTV’s, Connect, Shareview, LiveView, Immix, and Public Address Systems like Teamster and Talkmaster. *Conducted electric guard tours and patrols by calling onsite security, watching money drops, and important transactions between clients. *Wrote guard reports, police reports, and incident reports. *Administered system settings, data entry into sites, performed end-user post events for sites and operated alarms for sites. Show less

    • United States
    • Government Relations
    • 1 - 100 Employee
    • Clinical Internship
      • Oct 2017 - Dec 2018

      *Duties included conducting intake for new residents, in addition to performing home and work visits, collecting drug tests, and communicating with probation offices when needed. *Monitored recently released felony inmates’ activities while they are being housed at Dismas. *Reviewing and entering information in both the fast-check and Fresh Start system held at Dismas *Charities Inc., by giving them assigned rooms and beds, daily chores, and necessary classes for rehabilitation. *Duties included conducting intake for new residents, in addition to performing home and work visits, collecting drug tests, and communicating with probation offices when needed. *Monitored recently released felony inmates’ activities while they are being housed at Dismas. *Reviewing and entering information in both the fast-check and Fresh Start system held at Dismas *Charities Inc., by giving them assigned rooms and beds, daily chores, and necessary classes for rehabilitation.

    • United States
    • Security and Investigations
    • 700 & Above Employee
    • Security Offiicer
      • Mar 2013 - Jul 2017

      *Ensured the security, safety, and well-being of all personnel and visitors on the premises in person and while using video surveillance (CCTV). *Adhered to all company service and operating standards while in compliance with local, state, and federal regulations. *Followed procedures while using a multi-line and two-way radio for various initiatives, including fire prevention, property patrol, traffic control, accident investigations, loss prevention, conducting incident, and surveillance reports. Show less

Education

  • Clark Atlanta University
    Bachelor of Arts - BA, Criminal Justice Administration and Sociologoy
    2017 - 2018

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