Shonda Washburn
Supply Chain Manager at CLEAN ROOMS INTERNATIONAL- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
Spanish -
Topline Score
Bio
Steve Strobel
Shonda participated in the Dale Carnegie Course that I facilitated. Shonda successfully completed the course and volunteered to be a Graduate Coach three additional times under my leadership. As a Graduate Coach, Shonda gave example reports of using human relation, communication, problem solving and decision making skills to provide superb customer service and inspire Dale Carnegie participants. Shonda's accomplishments impressed me greatly. Her customers had her services expediting 'extreme' drop in orders, ironing our new product introductions and implementing problem solving and corrective actions that kept their lines running smoothly. Shonda served as an ideal example of a motivated professional who worked with a foundation of values in integrity and meeting and exceeding customer expectations with absolutely no excuses. Shonda has served as a Graduate Coach for other Dale Carnegie facilitators in the Grand Rapids area, also.
Steve Strobel
Shonda participated in the Dale Carnegie Course that I facilitated. Shonda successfully completed the course and volunteered to be a Graduate Coach three additional times under my leadership. As a Graduate Coach, Shonda gave example reports of using human relation, communication, problem solving and decision making skills to provide superb customer service and inspire Dale Carnegie participants. Shonda's accomplishments impressed me greatly. Her customers had her services expediting 'extreme' drop in orders, ironing our new product introductions and implementing problem solving and corrective actions that kept their lines running smoothly. Shonda served as an ideal example of a motivated professional who worked with a foundation of values in integrity and meeting and exceeding customer expectations with absolutely no excuses. Shonda has served as a Graduate Coach for other Dale Carnegie facilitators in the Grand Rapids area, also.
Steve Strobel
Shonda participated in the Dale Carnegie Course that I facilitated. Shonda successfully completed the course and volunteered to be a Graduate Coach three additional times under my leadership. As a Graduate Coach, Shonda gave example reports of using human relation, communication, problem solving and decision making skills to provide superb customer service and inspire Dale Carnegie participants. Shonda's accomplishments impressed me greatly. Her customers had her services expediting 'extreme' drop in orders, ironing our new product introductions and implementing problem solving and corrective actions that kept their lines running smoothly. Shonda served as an ideal example of a motivated professional who worked with a foundation of values in integrity and meeting and exceeding customer expectations with absolutely no excuses. Shonda has served as a Graduate Coach for other Dale Carnegie facilitators in the Grand Rapids area, also.
Steve Strobel
Shonda participated in the Dale Carnegie Course that I facilitated. Shonda successfully completed the course and volunteered to be a Graduate Coach three additional times under my leadership. As a Graduate Coach, Shonda gave example reports of using human relation, communication, problem solving and decision making skills to provide superb customer service and inspire Dale Carnegie participants. Shonda's accomplishments impressed me greatly. Her customers had her services expediting 'extreme' drop in orders, ironing our new product introductions and implementing problem solving and corrective actions that kept their lines running smoothly. Shonda served as an ideal example of a motivated professional who worked with a foundation of values in integrity and meeting and exceeding customer expectations with absolutely no excuses. Shonda has served as a Graduate Coach for other Dale Carnegie facilitators in the Grand Rapids area, also.
Credentials
-
TIPS Certfication
TIPS - Training for Intervention ProcedureFeb, 2017- Sep, 2024 -
First Aid/CPR/Blood Borne Pathogen
American Red CrossDec, 2015- Sep, 2024
Experience
-
CLEAN ROOMS INTERNATIONAL
-
United States
-
Facilities Services
-
1 - 100 Employee
-
Supply Chain Manager
-
Apr 2019 - Present
Responsible for purchasing, inventory management, and also assist with demand planning/scheduling.* Manage vendor relationships* Record and evaluate vendor performance* Create, monitor, and disposition vendor purchase orders* Resolve issues with production in a timely manner* Maintain cycle count schedule, applying demand to inventory and allocating goods as necessary* Work with production teams to accommodate growing sales volumes* Member of kickoff team for ERP implementationOversee supply chain team members* Reduction in transportation costs with direct impact to bottom line* Coach team to optimize inventory storage and warehouse flow* Collaborate with team to improve efficiencies and remove nonessential processes* Develop and empower team to prepare for growth
-
-
-
Oliver Packaging and Equipment Company
-
United States
-
Packaging and Containers Manufacturing
-
1 - 100 Employee
-
Account Manager
-
Dec 2018 - Apr 2019
Work with Senior Meals customers to process orders for packaging, food sealing machines, and accessories.Ensure deliveries are scheduled promptly, and follow up with customer requests for shipment information.Issue returns, and monitor status of replacement machines.Coordinate weekly bulk shipments for international customers, including processing and submitting of Customs documentation.Work with Regional Manager to obtain and archive machine agreements for customers participating in food tray programs
-
-
-
Cellar Brewing Company
-
United States
-
Food and Beverage Manufacturing
-
Server/Trivia Host
-
Jan 2017 - Dec 2018
Provide quick and efficient service to brewery patronsAnswer customer questions about menu and recommend beverages accordinglyHandle customer disputes tactfullyPrepare and host weekly trivia event Provide quick and efficient service to brewery patronsAnswer customer questions about menu and recommend beverages accordinglyHandle customer disputes tactfullyPrepare and host weekly trivia event
-
-
-
Custom Profile
-
United States
-
Plastics Manufacturing
-
1 - 100 Employee
-
Relationship Manager
-
Jan 2014 - Dec 2018
First point of contact for customers and internal team membersAssist customers with questions about current, pending, and future ordersWork to implement and manage forecasting information Work with internal team members to ensure that new jobs are transitioned smoothlyManage pricing information for all itemsAssist Sales Department with reports and gather information pertinent to meetings with customers and other internal departmentsReceive, track, and resolve quote requestsMember of cross functional teams: Community Service, Emergency Response Team, Recruiting Team
-
-
Customer Service/Orders
-
Apr 2010 - Jan 2014
Managing of all customer ordersAllocating available inventory to meet customer demandsWork with customers to handle any expedite requestsIn charge of all system data - Maintaining of customer information, shipping schedules, contactsResponsible for retaining and updating of customer pricing informationWork with other departments to ensure projects run smoothlyMentor co-workers through classes and teach soft skillsWork cross-functionally on multiple teams: Employee Development, Training Team, Emergency Response Team, Safety Committee, Community Service, Recycling Committee, and 5S AuditingCommunicate daily any changes to the shipping schedule
-
-
-
OtterBase
-
United States
-
Staffing and Recruiting
-
1 - 100 Employee
-
Supply Chain Coordinator
-
Sep 2008 - Apr 2010
Contract position at Amway WHQ. Extensive inventory analysis and materials planning; focusing on contract buyouts and cosmetics distribution. Worked as point of contact for sales teams as well as external suppliers. Collaborated with new products teams and helped to improve processes. Contract position at Amway WHQ. Extensive inventory analysis and materials planning; focusing on contract buyouts and cosmetics distribution. Worked as point of contact for sales teams as well as external suppliers. Collaborated with new products teams and helped to improve processes.
-
-
-
Master Precision
-
India
-
Retail
-
Traffic Manager
-
Oct 2004 - Jul 2008
Set up new jobs (Distribution of Work Orders, file maintenance, invoicing)Generated WIP, Month-End reporting, and Inventory reportsMinor accounting work - Invoicing, collections, verification of receipts, basic purchasing entry, journal entriesAttendance tracking and payroll entryWorked heavily with domestic and international transportation - Started with basic UPS and sporadic LTL shipments and worked up to full charge Traffic Manager.Inventory monitoring - Month-end processing, managed negative balances, researched variancesCreated, track, and post efficiency dataWrote work instructions/quality boards
-
-
Education
-
1997 - 1999
Baker College Business and Corporate Services
Associate's, Accounting
Community
