Experience

Union Income Benefit trading as Union Insurance Services

• Legal & Compliance Director

  • Aug 2002 - Present

  I joined Union Income Benefit Holdings Ltd (trading as Union Insurance Services) in 2002 to provide administrative support whilst completing my legal studies. I moved into the customer services team in 2003 and was promoted to Customer Services manager in 2005. Following the introduction of FSA regulation for general insurance in 2005, I played an increasing role in the compliance function at Union Insurance Services. In 2006 I was promoted to Operations Manager dealing with operational compliance, customer service, quality assurance and complaints handling. In 2007 following the management buy out of the company, I became the Operations & Compliance Director which developed into the Legal & Compliance Director and is the post that I currently hold. In this role I have responsibility for the compliance function both at operational and board level, risk management, internal audit, insurer relationship management and complaints handling. I am also the in-house legal advisor for both commercial matters and HR. I play an active role on the company board and the strategic planning for the organisation.



CSC - Computer Sciences Corporation

• Belgium

• Software Developer

  • Jan 1995 - Aug 2000

  Software developer for the Financial Services Group within CSC. This involved project work both in-house within the UK, in Paris the centre of product excellence and at the head office in Austin, Texas. I spent 3 years working on client sites in Sweden both for a commercial client and on a Swedish government project. My work covered both mainframe legacy systems and a PC based solution designed to support both pension and life insurance administration.



Legal and General Investment Services

• Pension Fund Administrator

  • Aug 1989 - Sep 1990

  Pension fund administration. Liaising with banks on daily money market investments and completing fund valuations for a variety of pension funds run by the Legal & General front office.