Digital Marketing Administrator

• Aug 2021 - Present

Digital Marketing Manager

• Dec 2020 - Present

I am currently working on The Junket Podcast, a sci-fi audio adventure focused on science fiction and queer/LGBT+ narratives. My role includes monitoring the podcast's various social media channels, developing engaging content to post on a regular schedule, research on current relevant social media trends, as well as our own show's statistics, and engaging with other similar shows and listeners to build relationships. I am currently working on The Junket Podcast, a sci-fi audio adventure focused on science fiction and queer/LGBT+ narratives. My role includes monitoring the podcast's various social media channels, developing engaging content to post on a regular schedule, research on current relevant social media trends, as well as our own show's statistics, and engaging with other similar shows and listeners to build relationships.

Scheduling Administrator

• Jan 2021 - Apr 2021

My position involved working with the Products and Scheduling team at Cambridge Assessment. My work was mainly dedicated to administrative tasks such as updating spreadsheets, performing quality checks for outgoing materials and contacting colleagues outside the department when necessary.

Help Desk Analyst

• Oct 2020 - Dec 2020

I worked at the Helpdesk for the Admissions Testing team, answering email queries regarding admissions tests during the exam period, as well as general queries regarding Cambridge Assessment English

Travel Team Administrator

• Apr 2019 - Sep 2019

Responsible for providing admin support to the Travel team at Cambridge Assessment's central offices - Support Travel Team administrative programs, including preparing and issuing currency for travellers, maintaining a travel database and managing ad-hoc filing - Maintained the Travel Expenses programs, including pre-paid cash passports, currency and reconciling traveller's expense claims - Reviewed supplier invoices - raising purchase orders and reconciling expenditure - Maintained rail ticketing system - user accounts, refunds and cancellations, reviewing monthly invoice - Acted as the first point of contact for people visiting the Travel Office, answering the phone and monitoring the shared email inboxes, greeting any walk-in customers - Provided assistance with any other tasks as needed by the Travel Team co-ordinators, such as organising travel visas

Sales and Service Representative

• Aug 2016 - Oct 2018

- Working at HC Brand Centre, taking calls and answering emails for Hotel Chocolat and the Chocolate Tasting Club - Dealing with customer queries, processing orders, updating accounts - Working in calls, emails, post and social media - Working at HC Brand Centre, taking calls and answering emails for Hotel Chocolat and the Chocolate Tasting Club - Dealing with customer queries, processing orders, updating accounts - Working in calls, emails, post and social media

Air Show Kiosk Supervisor

• Jul 2016 - Sep 2018

Supervising kiosk staff during events, dealing with more complex customer difficulties, setting up and packing down of kiosks, liasing with site managers on the day

Admissions Assistant

• Jun 2010 - Sep 2018

Selling tickets at special events, talking to customers, handling money

Museum Project Worker

• Jun 2013 - Aug 2013

Moving museum objects between storage areas as part of a team

Classroom Assistant

• Sep 2015 - Jun 2016

Marking and recording work, helping students with worksheets, setting up and putting away tables and chairs Marking and recording work, helping students with worksheets, setting up and putting away tables and chairs

Student Events Helper

• Jun 2014 - May 2016

Event set up and clean up, crowd management, dealing with client inquiries

Student Guide

• Jul 2013 - May 2016

Giving campus tours, talking with prospective students and parents, giving directions when necessary