Experience

Scalini Restaurants

• United Kingdom
• Restaurants
• 1 - 100 Employee

• Captain Waiter

  • Apr 2023 - Present



Dusit Doha Hotel

• Qatar
• Hospitality
• 100 - 200 Employee

• Team Lead

  • Oct 2022 - Present



Riyadh Season | موسم الرياض

• Saudi Arabia
• Entertainment
• 1 - 100 Employee

• Floor Supervisor

  • Oct 2021 - Jan 2022

  Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards. Monitor and manage guest complaints, ensure satisfaction and administer efficient follow up for same to receive feedback. Perform regular inspection of food and beverage preparation and presentation and maintain inventory to enhance sales. Maintain and ensure compliance to established food quality and standards. Manage workload and ensure effective working of restaurant activities and maintain excellent standards to meet operational expectations. Train and instruct employees to ensure smooth transition in company. •To be always in contact with Brand Managers or Owners. Show less



Bosnian Grill

• Food & Beverages

• Head Waiter

  • Feb 2021 - Sep 2021

  Opening and closing the restaurant. Appointing, inducting, and mentoring new staff members. Scheduling shifts and assigning tables to wait staff. To assist the Manager to manage planning and pricing of menus and food and drinks/beverages to adhere to agreed prices/budgets and maintain applicable quality standards and records. Resolving customers' questions and grievances in a professional manner. Conducting payroll activities in an accurate, timely manner. Ensuring that the restaurant adheres to pertinent health and safety regulations. Marketing and promotion. Organize food and beverage events, promotions and advertising. Show less



Riyadh Season | موسم الرياض

• Saudi Arabia
• Entertainment
• 1 - 100 Employee

• Captain Waiter

  • Oct 2019 - Feb 2020

  Inspecting dining and serving areas, as well as all the equipment in use and storage areas for organization and cleanliness. arranging for the replacement of dining room silverware and other supplies, as necessary. ensuring the highest quality of standards are met for service, cleanliness and profitability. making personalized recommendations on new menus and promotions and requesting work orders for maintenance repairs. Settling bills and keeping records of them to ensure accurate charges are made. assisting on payrolls preparation. preparing shift reports and using FIFO (First In, First Out) for inventory purposes and point of sales systems, if necessary Show less



Grand Hyatt Dubai

• United Arab Emirates
• Hospitality
• 1 - 100 Employee

• Waiter

  • Oct 2017 - Jun 2019

  Conduct regular training sessions with the assigned team in line with the departmental SOP’s. Monitor duty schedules for the respective team. Ensure the proper appearance and grooming of assigned employees. Work towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours. Handle the welcome of arriving guests and their seating through the hostess and take over, if she is not available. Maintain a professional and friendly relationship with the outlet patrons to ensure their well-being. Show less