Shobia Khatoon
Customer Relationship Management & Marketing Manager at Izzhaar by Core Designs- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
Hindi Professional working proficiency
-
English Elementary proficiency
-
Urdu Elementary proficiency
-
Nepali Elementary proficiency
Topline Score
Bio
Experience
-
Izzhaar by Core Designs
-
India
-
Design Services
-
1 - 100 Employee
-
Customer Relationship Management & Marketing Manager
-
Oct 2022 - Present
-
-
Customer Relationship Management Manager
-
Mar 2021 - Oct 2022
·Overseeing the relationship with customers handled by the team.Resolving customer complaints.Communicating with customers and sales representatives.Analyzing customer behavior.Gathering information about customer complaints.Developing aggressive retention strategies based on customerfeedback.Negotiating with customers to renew contracts and retain business.Meeting with the sales team to propose customer retention solutions.Building positive relationships with customers and business associates.Keeping customers updated on the latest products.Maintaining relationship with existing clients by meeting, wishingthem on their birthday and anniversary, sending gifts etc. Show less
-
-
-
Gmv Event
-
India
-
Consumer Services
-
Marketing Communication Manager
-
Oct 2019 - Feb 2021
-
-
-
Satguru Travel and Tourism Services
-
United Arab Emirates
-
Travel Arrangements
-
700 & Above Employee
-
Senior Business Development Executive
-
Nov 2018 - Aug 2019
Maintaining PR with customers/ Bringing new customers and maintaining good terms with existing one. Maintaining PR with customers/ Bringing new customers and maintaining good terms with existing one.
-
-
-
Wilo Mather and Platt Pumps Pvt. Ltd.
-
India
-
Industrial Machinery Manufacturing
-
400 - 500 Employee
-
Commercial Executive
-
Aug 2017 - Oct 2018
Administrative and Commercial Assistant - North Region. Administrative and Commercial Assistant - North Region.
-
-
-
-
Senior Sales Executive
-
Sep 2013 - Jun 2017
I have started my career as a sales Co ordinator and later I got promoted as a Senior sales executive because of my hard work and good performance. I was there to promote my company as well as to sale the stalls and manage the event and do all the work in team. Directing team members their work. And also to create a new client and to take care of the regular one. I had to generate the leads and have to follow up them till they didn't take any decision. I used to call them and fix the meeting and after that we used to fix the deal. Show less
-
-
Education
-
Indira Gandhi National Open University
Bachelor's degree, Business/Commerce, General -
Sarlahi campus ( TU)
Bachelor's degree, Bachelor in Business Studies -
Padma Ratna Vidya Mandir
12th, Commerce -
Shree Ram Gulam
SLC, HSEB -
Indira Gandhi National Open University
Master's degree, International Business/Trade/Commerce