Experience

Elesa and Ganter India Pvt. Ltd.

• Assistant Manager Internal Sales & Operations

  • Jan 2016 - Present

  • Mentored team members to enhance professional development and accountability in workplace. • Planning schedules and delegating assignments to meet coverage and service demands. • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service. • Accountable for entire Order Management cycle (RFQ Preparation, Online tendering, order submission, monitoring, delivery and tracking of order related information) • Manage Priority items and ensure timely escalations of key risk/issues to management, identify and execute process improvements using lean approach, provide guidance and support key process and technology initiatives to the business. • Responsible for Contract preparation (NDA) and approval process with ensuring that all stakeholders’ priorities are addressed. Show less



Misumi India Pvt Ltd

• India
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Business Support, Order Management and Planning

  • Sep 2014 - Present

  • RFQ (Request for Quotations) handling, summarizing technical information, customer specification review. • Following-up e-mails and communication, quotation, order processing. • Preparing orders & placing them to the supplier & monitoring the status of the purchase orders; ensuring that the ordered part number and quantity are exactly as per customer's requirement. • Monitoring the status of the purchase orders placed to suppliers. • Liaising with sales team to s achieve the targets & technical team for customer's requirements • Keeping a close eye on custom's activity with Logistic Team; checking with the custom agents on the clearance of the goods in co-ordination with the Logistics Team. • Examining the inventory and informing the concerned team as & when required. • Maintaining the shipment delay records & updating the stock & non stock report. • Investigate order discrepancies and assist sales team in resolution. • Generating the DSR (Daily Sales Report) on the product quoted, demand and material management. Show less



Sahasra Electronics Pvt Ltd

• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Marketing Executive

  • Feb 2011 - Aug 2014

  Project Management & Customer Support • RFQ (Request for Quotations) handling including costing of product/Project, summarizing technical information, customer specification review. • Coordination with clients for internal Project and Specification Agreement matter. • Responsible for Contract preparation and approval process with ensuring that all stakeholders’ priorities are addressed. • Report on project progress at established intervals to the customer. • Acts as primary interface with the customer on issues regarding the project schedule and deliverables. • Engage the client appropriately to solicit feedback at every stage from Planning to delivery. Planning, Organizing, Tracking & Estimation • Undertake estimation of the project in terms of time and cost. • Determine required capacities for the project and Decision making on project realization and acceptance based on availability of all required resources • Make dispatch plan for the month & make it day wise requirement, as per the commitments to customer. • Tracking project with internal departments to meet delivery lines, lead/participate in continuous improvements projects/ Kaizens. • Ensures weekly reviews are held to review progress and mitigate project risks and issues proactively. • Ensure all project information, documentation and products are correctly identified and stored • Managing and Monitoring ECN(Engineering Change Note) requests with its impact assessment on Project plan & cost. • Good understanding of business processes with technical insight on electronics manufacturing process. • Preparing regular reports on Business performance , win/loss analysis and sharing with Management. Show less



The Supreme Industries Ltd

• Plastics Manufacturing
• 700 & Above Employee

• Sales Executive

  • Aug 2009 - Sep 2010

  • Manage a set of dealerships to achieve the business parameters like volumes, collections, deliveries, sales etc. • Identifying & dealing with potential corporate clients to enhance the portfolio & develop markets for existing products. • Track the competitors activities, capture feedback on performance of competitor and our products. • Prepare monthly MIS on Sales performance for management review. • Ensure Customer satisfaction and track that all customer priorities are addressed. Show less