Experience

Wavteq

• United Kingdom
• International Trade and Development
• 1 - 100 Employee

• Investment Promotion Manager

  • Oct 2021 - Present

  United Arab Emirates WAVTEQ works with governments entities to support companies access new markets and expand their business opportunities. We work alongside governments to facilitate companies' expansion process, access new opportunities and overcome international expansion challenges. Currently partnered with government entities to facilitate companies expanding to Saint Lucia(Caribbean) from Middle East Africa and with Mofaic (UAE) from African region.



dmg events Middle East, Asia & Africa

• Sales- Construction Portfolio

  • Dec 2017 - Nov 2021

  Dubai, United Arab Emirates Key Responsibilities: • Responsible for driving revenue through exhibition stand space and sponsorship sales local and international. • Developing relationships with international industry associations. • Aiding companies who attend exhibitions in implementing PR & Marketing activities around their participation at the events to increase their ROI. • Defining a business development plan with support of Show Director, ensuring the implementation of the plan and the goals are met.



JumboForce (Jumbo Manpower Services LLC)

• Staffing and Recruiting
• 1 - 100 Employee

• Sales Account Management

  • Mar 2017 - Nov 2017

  Dubai, United Arab Emirates Part of Jumbo Force(A Jumbo Group Company) • New client acquisition , relationship building and client retention for UAE and rest of GCC • Increase wallet Share of existing clients through account management • Negotiate the contracts and commercials for the business • Manage the entire end to end employee life cycle including Hiring, Deployment Performance Management and Exit • Coordinate and help support function to achieve the desired TAT & SLA’s for the key Clients



First Advantage

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Sales and Account Manager

  • Mar 2014 - Jun 2016

  Mumbai • New client acquisition , relationship building and client retention • Increase wallet Share of existing clients through account management, manage HNC portfolio for continuous business • Managing possible alliance with the various corporate/SME in different industry for selling the retail/individual verification • Coordinate and help support function to achieve the desired TAT & SLA’s for the key Clients



Serco

• France
• Oil and Gas
• 1 - 100 Employee

• Assistant manager

  • 2006 - 2013

  • Supervised a team of 150 members for carrying out activities related to customer service/upselling of Barclays & Barclaycard processes/products • Monitored the process and ensuring that all policies are within the SLA, Invoices, Budgets & BCP/DR plans • Conducted customer satisfaction surveys • Managed Quality & Training Teams framework within the process to ensure process excellence • Ensured that projects are successfully implemented by setting & stabilising… Show more • Supervised a team of 150 members for carrying out activities related to customer service/upselling of Barclays & Barclaycard processes/products • Monitored the process and ensuring that all policies are within the SLA, Invoices, Budgets & BCP/DR plans • Conducted customer satisfaction surveys • Managed Quality & Training Teams framework within the process to ensure process excellence • Ensured that projects are successfully implemented by setting & stabilising processes • Maintained and developed control environment to minimise financial losses by eradicating errors & avoiding reputational risks Show less