Shivani Sharma

Senior Account Manager at Rabinovici + Associates
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Contact Information
us****@****om
(386) 825-5501
Location
Augusta, Georgia, United States, US

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Experience

    • United States
    • Advertising Services
    • 1 - 100 Employee
    • Senior Account Manager
      • Jun 2022 - Present

    • United States
    • Advertising Services
    • 100 - 200 Employee
    • Senior Project Manager
      • Jan 2021 - Jun 2022

      ▪ Developed a workflow process that increased productivity company wide▪ Developed a workflow proces that increased transparency and communication company wide▪ Oversaw hundreds of website builds and ensured deadlines were met▪ Assisted in training of new hires and assisted in development of SOPs▪ Helped develop KSAs for accurate job postings▪Created training decks and trained new hires ▪ Developed a workflow process that increased productivity company wide▪ Developed a workflow proces that increased transparency and communication company wide▪ Oversaw hundreds of website builds and ensured deadlines were met▪ Assisted in training of new hires and assisted in development of SOPs▪ Helped develop KSAs for accurate job postings▪Created training decks and trained new hires

    • United States
    • Accounting
    • 1 - 100 Employee
    • Human Resources Assistant
      • Oct 2019 - Nov 2020

      Integrated new performance management system (Karbon) to increase transparency within the office▪ Evaluated previous processes and developed improvements to organizational workflow▪ Developed best practices for employee-employer interactions▪ Processed payroll for 10+ clients with up to 50 employees▪ Recorded financial transactions for business via Quickbooks Integrated new performance management system (Karbon) to increase transparency within the office▪ Evaluated previous processes and developed improvements to organizational workflow▪ Developed best practices for employee-employer interactions▪ Processed payroll for 10+ clients with up to 50 employees▪ Recorded financial transactions for business via Quickbooks

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Certified Pharmacy Technician
      • Sep 2018 - Aug 2019

      ▪ Revamped performance standards and evaluations to improve customer wait time and experience ▪ Created customer service handbook to facilitate training and improve retention ▪ Trained 5 new associates on business policies, procedures, and customer interaction▪ Restructured billing procedures to reduce reconciliation time, saving 5+ hours weekly ▪ Migrated inventory management to Microsoft Excel, reducing inaccuracies and redundancies▪ Managed associate schedules to align with business demands and optimize payroll

    • United States
    • Higher Education
    • 400 - 500 Employee
    • Student Worker
      • Jan 2018 - May 2018

      ▪ Served as office manager for a department of over 100 students ▪ Served as main point of communication for multiple professors ▪ Organized and maintained undergraduate student records, departmental documents, and calendars for professors ▪ Served as office manager for a department of over 100 students ▪ Served as main point of communication for multiple professors ▪ Organized and maintained undergraduate student records, departmental documents, and calendars for professors

    • United States
    • Retail
    • 100 - 200 Employee
    • Senior Certified Pharmacy Technician
      • Jun 2015 - Jul 2017

      ▪ Created automated, analytic monthly inventory reports, improving the procurement process▪ Generated sales and minimized costs by utilizing Intercom Plus POS to track the movement of medication ▪ Worked with new patients to create patient portfolios and manage potential drug interactions ▪ Analyzed store volume and employee work patterns to optimize employee work schedules▪ Accurately filled and entered new patient profiles and prescriptions into medication input software system▪ Ordered, organized, and maintained retail stock including sales and returns of surplus stock

Education

  • The Chicago School of Professional Psychology
    Master's degree, Industrial and Organizational Psychology
    2019 - 2020
  • Mississippi College
    Master's degree, Medical Science
    2017 - 2018
  • University of Arizona
    Bachelor's degree, Psychology
    2011 - 2015
  • University of Arizona
    Bachelor's degree, Psychology
    -

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