Shivam Sharma

Security Officer at AMG Security
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Contact Information
us****@****om
(386) 825-5501
Location
Wollert, Victoria, Australia, AU
Languages
  • English Full professional proficiency
  • Hindi Professional working proficiency
  • Punjabi Professional working proficiency

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Bio

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Credentials

  • Certificate Tier 2 in Security Operations
    Complex Institute of Education, Melbourne
    Aug, 2017
    - Nov, 2024
  • Responsible Service of Alcohol Program
    Victorian Commission for Gambling and Liquor Regulation
    Aug, 2017
    - Nov, 2024
  • First Aid
    Complex Institute of Education, Melbourne
    Jul, 2017
    - Nov, 2024

Experience

    • Australia
    • Security and Investigations
    • 1 - 100 Employee
    • Security Officer
      • Mar 2023 - Present

      Duties: Patrol premises to prevent and detect signs of intrusion,theft or damage to property. Monitor surveillance cameras and alarm systems to detect and respond to potential security breaches. Respond to alarms or incidents on site and take appropriate actions. Investigate and report any incidents or suspicious activities to the appropriate authorities. Enforcing security policies and procedures established by AMG Security and provide Guidance to employees and visitors as necessary. Prepare written reports of incidents or activities during assigned shifts. Show less

    • Canada
    • Information Technology & Services
    • 1 - 100 Employee
    • Help Desk Analyst
      • Dec 2022 - Feb 2023

      Provided Technical assistance and support to customers who experience technical problems with their hardware, software or electronic devices. Duties: Responding to inquiries from customers and resolving technical issues via phone, email, or chat. Troubleshooting technical problems and provide solutions. Installing, configuring, and updating software and hardware as needed. Collaborating with other technical support specialists to resolve complex technical issues. Maintaining records of customer interactions and solutions provided. Escalating issues to higher levels of technical support when necessary. Providing recommendations for product or service improvements based on customer feedback. Show less

    • Australia
    • Security and Investigations
    • 1 - 100 Employee
    • Security Officer
      • Jan 2022 - Nov 2022

    • Security and Investigations
    • Data Entry Operator
      • May 2021 - Nov 2021

    • Australia
    • Security and Investigations
    • 1 - 100 Employee
    • Security Officer
      • Sep 2020 - Mar 2021

    • Australia
    • Security and Investigations
    • 1 - 100 Employee
    • Security Professional
      • Oct 2019 - Aug 2020

    • Australia
    • Security and Investigations
    • 1 - 100 Employee
    • Security Officer
      • Feb 2019 - Sep 2019

  • Australasian Distribution Network Pvt Ltd
    • Melbourne, Victoria, Australia
    • Warehouse Worker
      • May 2018 - Nov 2018

Education

  • Asia Pacific International College
    Bachelor of Business information systems, Business and IT
    2017 - 2019
  • Zenith Business Academy, Melbourne
    Advanced Diploma of Business, Business/Commerce, General
    2016 - 2017
  • Zenith Business Academy, Melbourne
    Diploma of Business, Business/Commerce, General
    2015 - 2016
  • St. Thomas School
    Commerce, Business
    2012 - 2013

Community

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