Experience

EXO Edge

• India
• Outsourcing/Offshoring
• 300 - 400 Employee

• Business Development Specialist

  • Sep 2022 - Present

  Efficient administrative support to ensure smooth business operations Strong organizational and multitasking abilities Effective communication and interpersonal skills Attention to detail and accuracy in handling business documents Proficient problem-solving and decision-making skills Ability to prioritize tasks and meet deadlines Collaboration and teamwork in a fast-paced environment Adaptability to changing business needs and priorities Proactive and resourceful approach to resolving issues Knowledge of office management procedures and protocols Tools: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Document management systems (e.g., SharePoint, Google Drive) Project management tools for task organization and tracking Communication tools (e.g., email, instant messaging, video conferencing) Customer Relationship Management (CRM) software for managing client interactions Data analysis and reporting tools (e.g., Excel, Google Analytics) Virtual meeting platforms (e.g., Zoom, Microsoft Teams) Time tracking and productivity tools Show less



iTech Ecommerce Pvt. Ltd.

• India
• Advertising Services
• 1 - 100 Employee

• Client Services Executive

  • May 2021 - Aug 2022

  Strong client relationship management Excellent communication and interpersonal skills Customer-centric approach Problem-solving and conflict resolution Account management and upselling/cross-selling Data analysis and reporting Market and competitor analysis Collaboration with cross-functional teams Training and product knowledge Attention to detail and time management Tools: CRM (Customer Relationship Management) software E-commerce platforms (e.g., Shopify, Magento, WooCommerce) Data analysis tools (e.g., Excel, Google Analytics) Communication tools (e.g., email, chat, video conferencing) Project management tools (e.g., Asana, Trello) Microsoft Office or similar productivity suites Social media platforms (for monitoring and engagement) Presentation tools (e.g., PowerPoint, Google Slides) Show less



Altos Incorporated

• United States
• Outsourcing/Offshoring
• 1 - 100 Employee

• Client Services Executive

  • Sep 2020 - Mar 2021

  Strong client relationship management in healthcare settings Excellent communication and interpersonal skills with patients, healthcare professionals, and stakeholders Knowledge of healthcare industry regulations and compliance (HIPAA, patient privacy) Empathy and compassion in handling sensitive healthcare issues Problem-solving and conflict resolution in healthcare scenarios Account management and patient engagement Data analysis and reporting related to patient satisfaction and healthcare outcomes Collaboration with cross-functional teams (doctors, nurses, administrators) Health insurance knowledge and claims management Time management and multitasking in a fast-paced healthcare environment Tools: CRM (Customer Relationship Management) software tailored for healthcare Electronic Health Record (EHR) systems (e.g., Epic, Cerner) Patient scheduling and management systems Communication tools (e.g., secure messaging, teleconferencing) Health insurance billing and claims software Data analysis tools (e.g., Excel, Tableau) for healthcare metrics Patient education and engagement platforms Project management tools for managing healthcare initiatives HIPAA-compliant email and document management systems Microsoft Office or similar productivity suites Show less