Shivam Kaushik

Solutions Architect at Diabsolut
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA
Languages
  • English -
  • Hindi -

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Santosh Sridhar

Shivam is an awesome collaborator and has a very deep expertise. His understanding on the subject and bigger picture is just so nice

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Credentials

  • Salesforce Certified Field Service Consultant
    Salesforce
    Sep, 2022
    - Nov, 2024
  • Salesforce Certified Service Cloud Consultant
    Salesforce
    Aug, 2022
    - Nov, 2024
  • Salesforce Certified Platform Developer I
    Salesforce
    Oct, 2020
    - Nov, 2024
  • ServiceMax Certified Administrator
    ServiceMax
    Sep, 2020
    - Nov, 2024
  • ServiceMax Certified Advanced Administrator
    ServiceMax
    Sep, 2020
    - Nov, 2024
  • Salesforce Certified Administrator (SCA)
    Salesforce
    Feb, 2020
    - Nov, 2024
  • 705e (LP)-Service Edge Schedule for Implementers - Long Cycle Work (Level 2)
    ClickSoftware
    Jun, 2019
    - Nov, 2024
  • 708e (LP)- Schedule Service Optimization for Implementer- Level 3
    ClickSoftware
    Jun, 2019
    - Nov, 2024
  • Service Edge Schedule for Implementers - Professional - Level 1
    ClickSoftware
    Jun, 2019
    - Nov, 2024
  • Service Edge for Implementers - Express track for v8 certified individuals
    ClickSoftware
    Jun, 2019
    - Nov, 2024
  • Integrating with Field Service Edge (Level 1 & 2) (#737)
    ClickSoftware
    Feb, 2019
    - Nov, 2024
  • Service Edge Scheduling - Long Cycle Work (Level 2) (#705)
    ClickSoftware
    Feb, 2019
    - Nov, 2024
  • Advanced Field Service Accredited Professional
    Salesforce
    Apr, 2023
    - Nov, 2024
  • 750e CEM for Implemeters
    ClickSoftware
  • Best Practices for Implementers- Schedule Level (709E)4
    ClickSoftware
  • ClickSchedule for Administrators(#202E)
    ClickSoftware

Experience

  • Diabsolut
    • Canada
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Solutions Architect
      • Aug 2022 - Present

  • Wipro
    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Technical Lead
      • Dec 2021 - Aug 2022

    • Senior Software Engineer
      • Mar 2021 - Nov 2021

      Customer facing role for a utility major. Responsibilities included Rolling out FSM implementation. Requirement gathering in work shops for CRs, their implementation followed by hyper care.

    • Senior Software Engineer
      • Dec 2019 - Mar 2021

      Works on design part for FSE schedule as well as mobile. Designing reusable customization component for FSE Mobile, and working with other parties for integration.Analysis and Execution of v8.x migration to FSE, while following defined standard practices as well as improving end user experience.

  • ClickSoftware
    • United States
    • Software Development
    • 100 - 200 Employee
    • Technical Consultant
      • Feb 2019 - Dec 2019

      Child Window Customisation in Click Schedule 8.3 for Oil and Gas industry customer along with CEM customisations for Telecom customer. Child Window Customisation in Click Schedule 8.3 for Oil and Gas industry customer along with CEM customisations for Telecom customer.

  • Infosys
    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Technology Analyst
      • Apr 2018 - Jan 2019

      Led a team for customisation of ClickMobile 8.3 with Angular 5 for a US based utility customer.Coordinated with downstream teams for data flow from Click to downstream.

    • Senior System Engineer
      • Jan 2017 - Mar 2018

    • System Engineer
      • Jan 2015 - Jan 2017

      Developer of Click Based Application, Production deployment, Setting up the environments, Delivering the tasks within team

  • Wipro
    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Associate
      • Oct 2014 - Dec 2014

  • India Today
    • India
    • Broadcast Media Production and Distribution
    • 700 & Above Employee
    • Operations Executive
      • Jul 2014 - Sep 2014

  • VSM VENTURE CONTROL SYSTEMS PRIVATE LIMITED
    • Noida Area, India
    • Engineering Trainee
      • Aug 2013 - Sep 2013

      Automation of ABB drives In Calendar Line and Cut to Length line Automation of ABB drives In Calendar Line and Cut to Length line

Education

  • Vidya College Of Engineering/Uttar Pradesh Technical University
    Bachelor of Technology (B.Tech.), Electrical and Electronics Engineering
    2010 - 2014
  • saraswati vidya mandir inter college Muzaffarnagar
    Intermediate, physics,chemistry,mathematics
    2003 - 2010

Community

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