Shivam Jainer
Senior Product Manager | App Journeys at Lenskart.com- Claim this Profile
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Bio
Dhruv Wali
Shivam is one of the most hardworking, empathetic and resourceful people I have had the pleasure of working with. His ability to go very deep into any problem and attack it from different angles is remarkable. At the same time his people skills are enviable, he knows truly how to get work done from people, seemingly effortlessly. He always puts himself into the user's shoes while solving product problems and goes the extra length to be the voice of the user to the other internal stakeholders. He focuses constantly on learning new things - taking up new challenges, and it shows. Shivam is a smart person to work with, and I cant recommend him enough for any role that he aspires for.
Haripriya Raja
Shivam is the kind of person you always look forward to working with on any task/project. He’s self-driven, delivery-focused and has amazing problem-solving skills. During my work experience with him he took ownership & strategized multiple products end-to-end which drove real customer value. He's a great asset to any organization!
Dhruv Wali
Shivam is one of the most hardworking, empathetic and resourceful people I have had the pleasure of working with. His ability to go very deep into any problem and attack it from different angles is remarkable. At the same time his people skills are enviable, he knows truly how to get work done from people, seemingly effortlessly. He always puts himself into the user's shoes while solving product problems and goes the extra length to be the voice of the user to the other internal stakeholders. He focuses constantly on learning new things - taking up new challenges, and it shows. Shivam is a smart person to work with, and I cant recommend him enough for any role that he aspires for.
Haripriya Raja
Shivam is the kind of person you always look forward to working with on any task/project. He’s self-driven, delivery-focused and has amazing problem-solving skills. During my work experience with him he took ownership & strategized multiple products end-to-end which drove real customer value. He's a great asset to any organization!
Dhruv Wali
Shivam is one of the most hardworking, empathetic and resourceful people I have had the pleasure of working with. His ability to go very deep into any problem and attack it from different angles is remarkable. At the same time his people skills are enviable, he knows truly how to get work done from people, seemingly effortlessly. He always puts himself into the user's shoes while solving product problems and goes the extra length to be the voice of the user to the other internal stakeholders. He focuses constantly on learning new things - taking up new challenges, and it shows. Shivam is a smart person to work with, and I cant recommend him enough for any role that he aspires for.
Haripriya Raja
Shivam is the kind of person you always look forward to working with on any task/project. He’s self-driven, delivery-focused and has amazing problem-solving skills. During my work experience with him he took ownership & strategized multiple products end-to-end which drove real customer value. He's a great asset to any organization!
Dhruv Wali
Shivam is one of the most hardworking, empathetic and resourceful people I have had the pleasure of working with. His ability to go very deep into any problem and attack it from different angles is remarkable. At the same time his people skills are enviable, he knows truly how to get work done from people, seemingly effortlessly. He always puts himself into the user's shoes while solving product problems and goes the extra length to be the voice of the user to the other internal stakeholders. He focuses constantly on learning new things - taking up new challenges, and it shows. Shivam is a smart person to work with, and I cant recommend him enough for any role that he aspires for.
Haripriya Raja
Shivam is the kind of person you always look forward to working with on any task/project. He’s self-driven, delivery-focused and has amazing problem-solving skills. During my work experience with him he took ownership & strategized multiple products end-to-end which drove real customer value. He's a great asset to any organization!
Credentials
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Product Experimentation - By Karan Girotra (Prof of Tech), Cornell Tech
Section4Jun, 2022- Nov, 2024 -
Certified Scrum Product Owner (CSPO)
Scrum AllianceOct, 2021- Nov, 2024 -
Product Strategy - By Adam Atler(Prof of Marketing), NYU Stern School of Business
Section4Oct, 2021- Nov, 2024
Experience
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Lenskart.com
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India
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Technology, Information and Internet
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700 & Above Employee
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Senior Product Manager | App Journeys
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Jan 2021 - Present
Lenskart is Asia's marketleader in fashion eyewear eCommerce, serving users via apps and 1200+ retail stores across India, UAE & Singapore. (Valuation $4.3B+; backed by SoftBank, KKR, others)Reporting to Head of Product. (Past reporting to Co-founder)Squad Structure(14 Members): 3 Android developers, 2 iOS developers, 2 Msite/Desktop Developers, 3 back-end developers, 1 designer, 2 QA testers• Drive user experience on Web, Android & iOS apps; owning annual product roadmap, strategy & KPIs.• Shipping consumer products to impact YOY new + repeat online conversion rate & revenue on apps.• ReOrder Feature → Pioneered multiple reorder features(0 to 1) to boost omnichannel experience.• Gold Membership → Expanded loyalty program to multi-tier across apps, point-of-sales and supply chain.• Checkout Step → Achieved a redesign of the cart and discount platform with Business leadership.• Filters → Upgraded category-specific Filters and catalogue platform for easier product discovery.• Biz Growth → Product representative for online biz syncups; reporting weekly growth metrics to CXOs. Show less
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Growth Product Manager
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Sep 2019 - Dec 2020
• Features to support monetisation requirements with business teams(preferably lean + low cost). • Examples: BIN offers, Rich content PDP, membership experiments• Lot of on-ground work - customer research(calls+surveys), running experiments & RCA for revenue drops.• Training and cross-team alignment of team sizes of 1k+ ( Telecalling, store staff, customer support)
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InnerChef
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India
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Food & Beverages
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1 - 100 Employee
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Product Manager
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Dec 2018 - Aug 2019
InnerChef is an online food ordering company that operates 15 in-house kitchens across India. Food categories incl. Italian, Indian and Continental.• Part of the founding product team. Closely working with the co-founder.• Launched a subscription platform for healthy meals; achieved 60% adoption by existing users; worked cross-functionally with sales, culinary teams, & external design agencies.
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Software Engineer (Backend)
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Nov 2017 - Nov 2018
• Implemented APIs in PHP for inventory model & delivery operations using Magento, Postman, JSON, & SQL. • Integrated caching in existing RESTful APIs using Redis, reducing average app load time by 30%.• Adapted agile methodologies & coordinated with engineering for requirements, & service contracts.
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Education
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2013 - 2017
Indraprastha Institute of Information Technology, Delhi
Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering
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