Experience

DLT Labs

• Canada
• IT Services and IT Consulting
• 100 - 200 Employee

• Business Architecture Modeler

  • Jun 2022 - Apr 2023

  Created Business Architecture Models to exhibit the changes/additions to the platform functionalities based on the FRDs under various projects Conduct meetings, and walkthroughs to deliver Business Architecture Documents. Manage Business Architecture deliverables on the DL-ERP platform Interact with the Product consultant team, to understand the new functionalities being introduced into the Platform Created Business Architecture Models to exhibit the changes/additions to the platform functionalities based on the FRDs under various projects Conduct meetings, and walkthroughs to deliver Business Architecture Documents. Manage Business Architecture deliverables on the DL-ERP platform Interact with the Product consultant team, to understand the new functionalities being introduced into the Platform



Cognizant

• Uzbekistan
• Education
• 1 - 100 Employee

• Business Analyst

  • Jun 2021 - May 2022

  Client meetings to understand business and systems requirements, document them, and translate them into functional and system requirement specifications that can be used by developers to build the solution and for testers to validate functionality. Create and manage Dashboard reports for management views and analysis. Creating Training documents, FAQs, and managing staff to enforce store values and fuel company growth. Work collaboratively with management and users to gather requirements, build relationships, and solve complex data problems. Identifying opportunities to improve processes and strategies, including developing reports to assist with data analysis. Worked with business SMEs for sprint planning, prioritization of user stories, process flows, and sequence diagrams. Worked closely with the executive team to provide research and analysis of customer data to support sales/fulfillment strategies. Developed Customer Experience strategies for retention, driving sales, customer feedback channels, Quality assurance & continuous improvement, and operational services. Show less



WitLinks Corporation

• Business Development Executive

  • Jan 2021 - Apr 2021

  Worked on the complete SDLC in a startup building from scratch to create a web page for the stakeholder, to build an interactive page between end-users and licensed agents where complaints were raised and resolved Automated & Extracted Over ten thousand licensed agent profile details using selenium software using Web scraping and dumped them into the database to create legitimate agent profiles Redesigned existing Web page templates to improve navigation, Coordinated various web pages with appropriate links and multimedia elements in collaboration with design team members Served as JIRA Administrator by setting up workflows, configuring fields, and permissions, and creating reports and dashboards to track hours and projects Show less



Wipro

• India
• IT Services and IT Consulting
• 700 & Above Employee

• Junior Business Analyst

  • Jun 2018 - Aug 2019

  Built and maintained strong, long-lasting customer relationships, conducted training and product introduction to customers Worked together with an overseas organization to help recruit local talent to conduct operations and maintenance of the Subway transport system for a Metropolitan city Successfully instilled the core values, Vision, and Mission into the hired talent, and developed several training documents that upheld the company’s standards Assisted in creating maintenance documents to log both preventive and corrective maintenance of various infrastructures within the organization Show less