Shiva Prasad Lagula, CAPM®, CSM®, CSPO®, PMCP.

Product Manager at DaySmart Appointments
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Contact Information
us****@****om
(386) 825-5501
Location
Hyderabad, Telangana, India, IN
Languages
  • English Full professional proficiency
  • Telugu Full professional proficiency
  • Hindi Full professional proficiency
  • Urdu Full professional proficiency
  • Tamil Limited working proficiency
  • Malayalam Limited working proficiency

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Christine Kucik

I had the privilege to work with Shiva for over 5 years during our time together at AppointmentPlus. As his manager, I appreciated Shiva's attention to detail and his strategic mindset for mobile applications for both Google Android and Apple iOS. Prior to Shiva joining the business, we had not had a dedicated or focused Product Manager for the mobile applications. Shortly after he joined the company, he developed a roadmap for enhancing the application's functionality and building out a plan for migrating the mobile applications from a SOAP-based API to a Restful API. This change required Shiva to manage the team to ensure the previous functionality continued to work as expected. In his role, Shiva was also concerned about the user experience. Whenever a user reported an issue with the mobile applications, he would work closely with the Support organization to ensure the issue was documented and escalated to the company's Jira instance. After a few years in his role, he was able to prioritize and deploy fixes to app defects and achieved (and maintained) a defect rate of 0 for 2 years. This was a huge accomplishment that was able to improve the perception of the mobile applications both within the business as well as for end users. I am grateful for the opportunity to work closely with Shiva and to partner with him on delivering high-quality mobile applications for the AppointmentPlus scheduling application. I would recommend Shiva for other Product Manager roles in the future, as he has the skills and business mindset to manage software applications of any type according to the business need and vision. Shiva is a good communicator and personable individual. He embraced change and I could count on him to support his products to the best of his ability. I would welcome the opportunity to work with Shiva again in the future.

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Credentials

  • Product Management Certification Program (PMCP)
    UpGrad
    Oct, 2016
    - Nov, 2024
  • NISM Mutual Fund Distributors Certification, under the SEBI (Certification of Associated Persons in the Securities Markets).
    National Institute of Securities Markets
    Jun, 2021
    - Nov, 2024
  • Certified Associate in Project Management (CAPM)®
    Project Management Institute, Washington DC Chapter, Inc
    Jul, 2014
    - Nov, 2024
  • Certified Scrum Product Owner (CSPO)
    Scrum Alliance
    Dec, 2019
    - Nov, 2024
  • Certified ScrumMaster (CSM)
    Scrum Alliance
    Dec, 2019
    - Nov, 2024

Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Product Manager
      • Aug 2016 - Present

      Product Management, Project Management, Agile Methodologies, Android SDK, iOS Apps, WAP, Mobile web site Development, Web Development, Native App Development, Microsoft Native windows applications, Certified Scrum Master, Certified Scrum Product Owner! Product Management, Project Management, Agile Methodologies, Android SDK, iOS Apps, WAP, Mobile web site Development, Web Development, Native App Development, Microsoft Native windows applications, Certified Scrum Master, Certified Scrum Product Owner!

    • IT Services and IT Consulting
    • 700 & Above Employee
    • Project Manager
      • Jul 2014 - Aug 2016

      Project Management, Agile Methodologies, Android SDK, iOS Apps, WAP, Mobile web site Development, Web Development, Native App Development. Project Management, Agile Methodologies, Android SDK, iOS Apps, WAP, Mobile web site Development, Web Development, Native App Development.

    • United States
    • Marketing and Advertising
    • 1 - 100 Employee
    • Senior Support Software Engineer - Android SDK
      • Aug 2012 - Jul 2014

      Technical Expert - Mobile web, Android Applications.

    • Senior Support Software Engineer
      • Aug 2011 - Aug 2012

      Technical Expert - Mobile web, Android Applications.

    • Senior Software Engineer
      • Jan 2009 - Aug 2011

      Android Developer

    • Software Engineer
      • Oct 2007 - Jan 2009

      Mobile web site developer.

    • India
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Software Engineer
      • Jan 2006 - Oct 2007

      Java Developer Java Developer

Education

  • UpGrad
    Product Management Certification Program, Product Management
    2016 - 2017
  • National Institue of Small Scale Industry Extension and Training (NISIET)
    Post Graduation in Tourism and Hospitality Management, Tourism and Hospitality
    2004 - 2006
  • Osmania University
    Bachelor's of Computer Applications, Computer Science
    2001 - 2004
  • State Board of Technical Education and Training
    Diploma (10+3), Computer Science
    1998 - 2001

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