Shiva Prasad Lagula, CAPM®, CSM®, CSPO®, PMCP.
Product Manager at DaySmart Appointments- Claim this Profile
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English Full professional proficiency
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Telugu Full professional proficiency
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Hindi Full professional proficiency
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Urdu Full professional proficiency
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Tamil Limited working proficiency
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Malayalam Limited working proficiency
Topline Score
Bio
Christine Kucik
I had the privilege to work with Shiva for over 5 years during our time together at AppointmentPlus. As his manager, I appreciated Shiva's attention to detail and his strategic mindset for mobile applications for both Google Android and Apple iOS. Prior to Shiva joining the business, we had not had a dedicated or focused Product Manager for the mobile applications. Shortly after he joined the company, he developed a roadmap for enhancing the application's functionality and building out a plan for migrating the mobile applications from a SOAP-based API to a Restful API. This change required Shiva to manage the team to ensure the previous functionality continued to work as expected. In his role, Shiva was also concerned about the user experience. Whenever a user reported an issue with the mobile applications, he would work closely with the Support organization to ensure the issue was documented and escalated to the company's Jira instance. After a few years in his role, he was able to prioritize and deploy fixes to app defects and achieved (and maintained) a defect rate of 0 for 2 years. This was a huge accomplishment that was able to improve the perception of the mobile applications both within the business as well as for end users. I am grateful for the opportunity to work closely with Shiva and to partner with him on delivering high-quality mobile applications for the AppointmentPlus scheduling application. I would recommend Shiva for other Product Manager roles in the future, as he has the skills and business mindset to manage software applications of any type according to the business need and vision. Shiva is a good communicator and personable individual. He embraced change and I could count on him to support his products to the best of his ability. I would welcome the opportunity to work with Shiva again in the future.
Christine Kucik
I had the privilege to work with Shiva for over 5 years during our time together at AppointmentPlus. As his manager, I appreciated Shiva's attention to detail and his strategic mindset for mobile applications for both Google Android and Apple iOS. Prior to Shiva joining the business, we had not had a dedicated or focused Product Manager for the mobile applications. Shortly after he joined the company, he developed a roadmap for enhancing the application's functionality and building out a plan for migrating the mobile applications from a SOAP-based API to a Restful API. This change required Shiva to manage the team to ensure the previous functionality continued to work as expected. In his role, Shiva was also concerned about the user experience. Whenever a user reported an issue with the mobile applications, he would work closely with the Support organization to ensure the issue was documented and escalated to the company's Jira instance. After a few years in his role, he was able to prioritize and deploy fixes to app defects and achieved (and maintained) a defect rate of 0 for 2 years. This was a huge accomplishment that was able to improve the perception of the mobile applications both within the business as well as for end users. I am grateful for the opportunity to work closely with Shiva and to partner with him on delivering high-quality mobile applications for the AppointmentPlus scheduling application. I would recommend Shiva for other Product Manager roles in the future, as he has the skills and business mindset to manage software applications of any type according to the business need and vision. Shiva is a good communicator and personable individual. He embraced change and I could count on him to support his products to the best of his ability. I would welcome the opportunity to work with Shiva again in the future.
Christine Kucik
I had the privilege to work with Shiva for over 5 years during our time together at AppointmentPlus. As his manager, I appreciated Shiva's attention to detail and his strategic mindset for mobile applications for both Google Android and Apple iOS. Prior to Shiva joining the business, we had not had a dedicated or focused Product Manager for the mobile applications. Shortly after he joined the company, he developed a roadmap for enhancing the application's functionality and building out a plan for migrating the mobile applications from a SOAP-based API to a Restful API. This change required Shiva to manage the team to ensure the previous functionality continued to work as expected. In his role, Shiva was also concerned about the user experience. Whenever a user reported an issue with the mobile applications, he would work closely with the Support organization to ensure the issue was documented and escalated to the company's Jira instance. After a few years in his role, he was able to prioritize and deploy fixes to app defects and achieved (and maintained) a defect rate of 0 for 2 years. This was a huge accomplishment that was able to improve the perception of the mobile applications both within the business as well as for end users. I am grateful for the opportunity to work closely with Shiva and to partner with him on delivering high-quality mobile applications for the AppointmentPlus scheduling application. I would recommend Shiva for other Product Manager roles in the future, as he has the skills and business mindset to manage software applications of any type according to the business need and vision. Shiva is a good communicator and personable individual. He embraced change and I could count on him to support his products to the best of his ability. I would welcome the opportunity to work with Shiva again in the future.
Christine Kucik
I had the privilege to work with Shiva for over 5 years during our time together at AppointmentPlus. As his manager, I appreciated Shiva's attention to detail and his strategic mindset for mobile applications for both Google Android and Apple iOS. Prior to Shiva joining the business, we had not had a dedicated or focused Product Manager for the mobile applications. Shortly after he joined the company, he developed a roadmap for enhancing the application's functionality and building out a plan for migrating the mobile applications from a SOAP-based API to a Restful API. This change required Shiva to manage the team to ensure the previous functionality continued to work as expected. In his role, Shiva was also concerned about the user experience. Whenever a user reported an issue with the mobile applications, he would work closely with the Support organization to ensure the issue was documented and escalated to the company's Jira instance. After a few years in his role, he was able to prioritize and deploy fixes to app defects and achieved (and maintained) a defect rate of 0 for 2 years. This was a huge accomplishment that was able to improve the perception of the mobile applications both within the business as well as for end users. I am grateful for the opportunity to work closely with Shiva and to partner with him on delivering high-quality mobile applications for the AppointmentPlus scheduling application. I would recommend Shiva for other Product Manager roles in the future, as he has the skills and business mindset to manage software applications of any type according to the business need and vision. Shiva is a good communicator and personable individual. He embraced change and I could count on him to support his products to the best of his ability. I would welcome the opportunity to work with Shiva again in the future.
Credentials
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Product Management Certification Program (PMCP)
UpGradOct, 2016- Nov, 2024 -
NISM Mutual Fund Distributors Certification, under the SEBI (Certification of Associated Persons in the Securities Markets).
National Institute of Securities MarketsJun, 2021- Nov, 2024 -
Certified Associate in Project Management (CAPM)®
Project Management Institute, Washington DC Chapter, IncJul, 2014- Nov, 2024 -
Certified Scrum Product Owner (CSPO)
Scrum AllianceDec, 2019- Nov, 2024 -
Certified ScrumMaster (CSM)
Scrum AllianceDec, 2019- Nov, 2024
Experience
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DaySmart Appointments
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United States
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Software Development
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1 - 100 Employee
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Product Manager
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Aug 2016 - Present
Product Management, Project Management, Agile Methodologies, Android SDK, iOS Apps, WAP, Mobile web site Development, Web Development, Native App Development, Microsoft Native windows applications, Certified Scrum Master, Certified Scrum Product Owner! Product Management, Project Management, Agile Methodologies, Android SDK, iOS Apps, WAP, Mobile web site Development, Web Development, Native App Development, Microsoft Native windows applications, Certified Scrum Master, Certified Scrum Product Owner!
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GirnarSoft
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IT Services and IT Consulting
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700 & Above Employee
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Project Manager
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Jul 2014 - Aug 2016
Project Management, Agile Methodologies, Android SDK, iOS Apps, WAP, Mobile web site Development, Web Development, Native App Development. Project Management, Agile Methodologies, Android SDK, iOS Apps, WAP, Mobile web site Development, Web Development, Native App Development.
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MXM, part of Accenture Interactive
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United States
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Marketing and Advertising
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1 - 100 Employee
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Senior Support Software Engineer - Android SDK
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Aug 2012 - Jul 2014
Technical Expert - Mobile web, Android Applications.
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Senior Support Software Engineer
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Aug 2011 - Aug 2012
Technical Expert - Mobile web, Android Applications.
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Senior Software Engineer
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Jan 2009 - Aug 2011
Android Developer
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Software Engineer
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Oct 2007 - Jan 2009
Mobile web site developer.
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Nihar Info Global Limited
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India
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Technology, Information and Internet
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1 - 100 Employee
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Software Engineer
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Jan 2006 - Oct 2007
Java Developer Java Developer
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Education
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UpGrad
Product Management Certification Program, Product Management -
National Institue of Small Scale Industry Extension and Training (NISIET)
Post Graduation in Tourism and Hospitality Management, Tourism and Hospitality -
Osmania University
Bachelor's of Computer Applications, Computer Science -
State Board of Technical Education and Training
Diploma (10+3), Computer Science