Experience

Aplus Training

• China
• Education Management
• 1 - 100 Employee

• Senior Account Manager / Corporate Training Dept.

  • May 2014 - Present

  In charge of daily management of the customer service team; Responsible for the training to the team members, such as communication skill, program production and customer service skill; Maintain existing customers and long-term cooperating relationships. In charge of daily management of the customer service team; Responsible for the training to the team members, such as communication skill, program production and customer service skill; Maintain existing customers and long-term cooperating relationships.



Youmandarin Language Center

• China
• Professional Training and Coaching
• 1 - 100 Employee

• Center Manager

  • Jan 2012 - May 2014

  Responsible for the overall work in the center; Supervise the center personnel to complete the duty within the scope of the task; Responsible for the sales performance of the center to meet the sales target set by company; Guide the counselors of daily sales activities to achieve monthly sales target; Responsible for customer service/consulting/coordination between students and teachers as well as the administrative work of the center; Propose effective feasible suggestions on the basis of implementing the company's relevant policies comprehensively to complete and improve each work at the center.



iMandarin Language Training Institute

• Shanghai, China

• Course Consultant

  • Oct 2009 - Jan 2012

  Top sales Top sales