Experience

Virgin Trains Ticketing

• Travel Arrangements
• 300 - 400 Employee

• CSA

  • Jul 2015 - Present



XL Airways

• Senior Cabin Crew

  • Apr 1999 - Sep 2008

  • Taking a hands on and supportive approach to leading a team, as well as responsibility for training and development and staff appriasals • Responsible for delivering exceptional customer service and care throughout flights • Proactively supported customers with specific requests, such as developing options for vegetarians and taking care of nervous flyers • Developing an up to date awareness of Passenger and Crew Safety and implementing knowledge throughout prior to, during and after flights • Responsible for the accurate maintenance of all flight briefing and required paperwork Key achievement  Joined organisation in April 1999 as a Junior and was successfully promoted to a Senior member of the management team throughout employment Show less



Fine Art Wallcoverings Limited

• Export Credit Controller

  • Apr 1996 - Jan 1999

  •Responsible for the management and accurate processing of all revenues within a busy and challening environment •Ensuring that information contained within company database was accurate and up to date •Producing regular reports using an in house system for Customs and Excise •Developing relationships with key client contacts •Took responsibility for dealing with and resolving problems with accounts as and when they arose Key achievements Stepped up into Managerial position for the duration of Maternity Leave whilst covering current role, receiving excellent feedback for the positive contribution and ensuring a cost saving to the business by negating the recruitment for a replacement Show less



Trident International Limited

• Credit Controller

  • Nov 1991 - Mar 1996

  •Responsible for the management high volume revenue collection in a challenging Import / Export environment •Producing regular management reports using an in house system •Developing relationships with key client contacts •Took responsibility for dealing with and resolving problems Key achievements Achieved the successful promotion from Sales Ledger Clerk •Responsible for the management high volume revenue collection in a challenging Import / Export environment •Producing regular management reports using an in house system •Developing relationships with key client contacts •Took responsibility for dealing with and resolving problems Key achievements Achieved the successful promotion from Sales Ledger Clerk