Experience

Kinsfolk Technology Private Limited

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Solutions Architect

  • Jan 2022 - Present



Citi

• United States
• Financial Services
• 700 & Above Employee

• Manager

  • Nov 2014 - Jan 2022

  Evaluate, test, engineer, certify tools and provide solutions as a part of Citi Architecture and Technology Engineering (CATE) group. Provide ongoing engineering support post implementation of solutions and identify opportunities for continuous improvement, with the goal of cost and process optimization. Evaluate, test, engineer, certify tools and provide solutions as a part of Citi Architecture and Technology Engineering (CATE) group. Provide ongoing engineering support post implementation of solutions and identify opportunities for continuous improvement, with the goal of cost and process optimization.



MajorKey Technologies

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Lead Consultant - Automation

  • Jun 2011 - Nov 2014

  AREAS OF EXPOSURE#Responsible for providing solutions on Datacenter Automation products like Bladelogic Server Automation, Network Automation, Client Automation, ADDM & Entuity for network monitoring to meet the customer’s requirement.#Responsible for efficiently interacting with customer’s with a view of thoroughly understanding the requirement and designing the architecture for implementing the solution with the best practices.#Responsible for providing ongoing support post-implementation and identify opportunities for continuous improvement, with the goal of cost and process optimization.#Responsible for planning the upgrades of the tools implemented for all existing customer.#Responsible for handling Level 2, Level 3 escalation.#Responsible for helping Pre-sales team to respond RFP’s & preparing the scope of work.#Responsible for organizing technical workshop’s, POC & preparing solution design document.#Responsible for helping implementation team with resolving the issues.#Responsible for start to end delivery of the project i.e. right from conducting requirement capturing session to conducting UAT cases and achieving the sign off.#Responsible for preparing SOP’s & training junior resources.



Enhanced Software Solutions Pvt. Ltd.

• India
• IT Services and IT Consulting
• 100 - 200 Employee

• Sr System Engineer

  • May 2010 - Jun 2011

  Responsible for Implementation/Migration/Up-gradation of BMC Bladelogic Client Automation & BMC Atrium Discovery and Dependency Mapping products. Responsible for Implementation/Migration/Up-gradation of BMC Bladelogic Client Automation & BMC Atrium Discovery and Dependency Mapping products.



Rare Systems

• System Administrator

  • Dec 2007 - Apr 2010

  AREAS OF EXPOSURE#Installing operating systems.#Server administration which included monitoring and managing infrastructure utilization and performance.#Troubleshoot hardware, software, network related issues & provide quick resolution to problems finding root cause of issues and work on action items to prevent future occurrences.#Understand and troubleshoot various LAN and WAN technologies.#Administrative support of windows and Linux Servers.#Configuring Active Directory.#Assembling desktops.#Looking after Operating Systems like win 98, win xp, win vista etc.#Installation of Antivirus.#Troubleshooting on registry settings.#Installing basic software on laptops & desktops.#Troubleshooting on dot matrix printers.