Shirin Torfehnejad,PMP

ERP manager at MTN Irancell
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Contact Information
us****@****om
(386) 825-5501
Location
Iran, IR
Languages
  • English -
  • Farsi -
  • French -

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5.0

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Ali Mehrabi

Shirin is a highly skilled and dedicated project manager with exceptional organizational and communication skills. Throughout our time working together, I was consistently impressed with her ability to lead cross-functional teams and deliver projects on time and within budget. Shirin's project management expertise, combined with her PMP certification, make her a valuable asset to any organization. Overall, I recommend Shirin for any project management position. She would be a valuable asset to any organization, and I have no doubt that she will excel in any role she takes on.

LinkedIn User

I highly recommend Shirin for her exceptional project management skills, problem-solving abilities, and leadership qualities. She consistently delivers outstanding results, and her attention to detail, proactive approach, and effective communication skills ensure that projects are delivered on time and within budget. Shirin is an exceptional leader who inspires and motivates her team to achieve their goals and deliver results of the highest standard. Her extensive knowledge of project management makes her an excellent candidate for any project management role. I highly recommend Shirin without reservation and am confident that she will make a significant contribution to any team.

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Credentials

  • Improving Your Thinking
    LinkedIn
    Jun, 2023
    - Nov, 2024
  • Project Management Professional (PMP)
    Project Management Institute
    Dec, 2021
    - Nov, 2024
  • PMBOK, Agile , ITIL , Java
    Fasal

Experience

    • Iran
    • Telecommunications
    • 700 & Above Employee
    • ERP manager
      • Jan 2023 - Present

    • ITS Project Manager
      • Aug 2014 - Present

    • CRM Specialist
      • Sep 2010 - Aug 2014

      Creating strategy, launching campaigns, and tracking successful relationship with Businesses. - Measuring ITS Customer satisfaction based on NPS (Net Promoter System) and ASCI (American Customer satisfaction Index )ý - Work closely with the business and managing business’s SLA. - Hence providing solutions to ITS managers for solving raised issues and making improvement in business processes KAM (Key Account Manager) and VOC projects are the examples. - Manage customers’ expectations and experiences -Defining smart KPIs in vendors - SLA that are aligned with ITIL standard and business processes. Show less

Education

  • Amirkabir University of Technology - Tehran Polytechnic
    Master of Information Technology System-Network, Information Technology
    2013 - 2016
  • Farasat high school , Overseas Family School
    Diploma, Mathematics
    1995 - 1998
  • BSc Computer Software Engineering University of Ashrafi Esfahani
    Bachelor's degree, Computer Engineering
  • Overseas Family school
    Diploma of Education, B+

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