Shireen Maggott
Secretary at City of Cape Town- Claim this Profile
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Topline Score
Bio
Experience
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City of Cape Town
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South Africa
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Government Administration
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700 & Above Employee
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Secretary
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Secretary; Consumer Relations Officer; Customer Services Clerk
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Mar 1989 - Feb 2007
Secretary to Production ManagerConsumer Relations Officer to Production Department. Extensive liaising with customers - arranging personal visits to unhappy consumers, Liaising with Sales and Technical Departments on various issues, Capturing of complaints on database, Liaising with HQ in Gauteng and their call centre regarding complaints received. Drawing weekly and monthy reports pertaining to consumer complaints, Assisting QA Manager with weekly and monthly reports Secretary to Production ManagerConsumer Relations Officer to Production Department. Extensive liaising with customers - arranging personal visits to unhappy consumers, Liaising with Sales and Technical Departments on various issues, Capturing of complaints on database, Liaising with HQ in Gauteng and their call centre regarding complaints received. Drawing weekly and monthy reports pertaining to consumer complaints, Assisting QA Manager with weekly and monthly reports
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