Shireen Ezzat

Software Quality Assurance Specialist at Electronic Government Authority, RAK
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Contact Information
us****@****om
(386) 825-5501
Location
Cairo, Egypt, EG

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5.0

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Reham Alemam

Shireen is very dedicated, hard worker and helpful person. She is a person you can rely on to finish hard tasks.She is flexible, adapts herself to new technologies and the changes of work environment. She works under stress to meet the requirements on time. I strongly recommend shireen

Muhammad El-Gazouly

It was a pleasure of working with Shireen for the past 2 years. During this time, we worked together on multiple projects inside Brimore. Shireen is a person with a strong ownership and driving for results all the time. She sees and can address everything from the big picture to the details. Shireen is creative, energetic, solutions oriented and highly motivated with great communication skills. She is an asset to any organization that she’s with, and can get my full recommendation.

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Experience

    • Government Administration
    • 100 - 200 Employee
    • Software Quality Assurance Specialist
      • Feb 2023 - Present

    • United Arab Emirates
    • Telecommunications
    • 700 & Above Employee
    • Quality Control Engineer
      • Sep 2022 - Feb 2023

      • Contribute to the entire software testing life cycle from initial business requirements to deployment & production. • Sharing daily status report for each project. • Execute Testcases and report defects on RQM & RTC. • Daily Standup and scrum meetings. • Handling End-To-End projects through different channels like portal, Mobile App. • Contribute to the entire software testing life cycle from initial business requirements to deployment & production. • Sharing daily status report for each project. • Execute Testcases and report defects on RQM & RTC. • Daily Standup and scrum meetings. • Handling End-To-End projects through different channels like portal, Mobile App.

    • Egypt
    • Internet Marketplace Platforms
    • 1 - 100 Employee
    • Quality Control Engineer
      • Jan 2021 - Aug 2022

      Web and mobile application testing engineer. Roles and Responsibilities:• Analyze business requirements and functional specifications documents.• Review Requirements documents and provide estimates.• Test Cases Design and Test Scenarios writing.• Executing Test Cases.• Communicate the issues directly to the development team.• Running a regression test.• Attend UAT meeting

    • Customer service Agent
      • Dec 2019 - Jan 2021

      Roles and Responsibilities:• Handling all customer requirements and complaints.• Assuring customers satisfaction by following up on customers complaints.• Collecting the customers complaints data and analyzing it to collect the commonly reported complaints.• Analyzing the root causes of the repeated complaints and reporting the modifications needed in the process to the management.

    • Lebanon
    • Insurance
    • 100 - 200 Employee
    • Insurance Agent
      • Sep 2019 - Sep 2019

    • Egypt
    • Higher Education
    • 700 & Above Employee
    • Capacity building staff member
      • Aug 2017 - Oct 2017

Education

  • Alexandria University
    Bachelor's degree, Commerce / English Section
    2015 - 2019

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