Shiraz Shabbir
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Topline Score
Bio
Experience
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UBL
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Banking
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700 & Above Employee
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Jun 2017 - Present
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Mar 2019 - Present
MIS reporting for internal stack holders e.g finance, compliance, bussiness and risk.
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Jun 2017 - Mar 2019
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Standard Charter Bank
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United States
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Financial Services
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100 - 200 Employee
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Auto Dialler Administrator
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Aug 2015 - Jun 2017
Dialler Management Dialler MIS's Dialler daily utilization reports Dialler Hardware and software support. Dialler Downtime management KPI reports of all Dialler users Dialler Management Dialler MIS's Dialler daily utilization reports Dialler Hardware and software support. Dialler Downtime management KPI reports of all Dialler users
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Standard Chartered Bank
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United Kingdom
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Banking
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700 & Above Employee
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Oct 2014 - Jun 2017
Collections and recovery portfolio managementRegion wise performance managementOfficers Performance managementAnalysis of daily collection and recoveryRecovery Pool extractionPool AllocationDaily Recovery TrackerManagement of daily Collection RC, CC, PL ,ML, SME MIS'sManagement of daily Recovery CC, RC, PL, ML MIS'sDaily preparation of SMS for different products through CRYSTAL Reports ans SAS. Staff Delinquency DATA MIS preparation for group submissionPenalty Reversal MISDeceased Marking and Record keeping of collection accountsWeekly and Monthly performance management MISData Preparation for incentive workingWeekly GCO Reporting MIS Show less
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Aug 2013 - Sep 2014
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IBEX | Global Qubee Operations
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Pakistan
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Customer Support Executive Operations
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Oct 2012 - Jul 2013
Served as customer support executive in Qubee campaign. Served as customer support executive in Qubee campaign.
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online sollutions
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Pakistan
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Customer Service Executive
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Jul 2008 - Nov 2010
Worked as customer support executive in Telenor. Worked as customer support executive in Telenor.
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Education
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INDUS INSTITUTE OF HIGHER EDUCATION
B.E(ELECTRICAL), ENGINEERING