Experience

Aesthetic Polyclinic

• United Arab Emirates
• Medical Practices
• 1 - 100 Employee

• Medspas Manager

  • Nov 2014 - Present

  Managing 3 Medical Spas in Abu Dhabi ,Dubai and Al Ain each divided in two centers Men and Ladies more than 70 employees overseeing, hiring and training . Checking Daily Reports and tracking sales on Software Managing online home visits Taking care of VIP appointments, and full communication along with assigning convenient staff Managing Rizek Application for home visit services Working closely with Marketing team and social media team for plan of action Managing 3 locations of Reviv (exclusive IV infusion brand) Monthly reports, Offers and Sales plan Employees issues: leaves, assigning shifts, monthly meetings, conduct performances evaluations with supervision of HR manager Dealing with Suppliers (offers and orders) as well as implementing new facials and treatments after trials (Skinceuticals, Sesderma, Institut estererm,Dubimed, Medica, Mesoethetic, Hydrafacial,BTL, Allergan) Assigning Sales targets for all employees and setting appraisal system based on several criteria along with targets Implementing one on one consultations with all new clients and setting treatment plans Marketing Role: approaching governmental institutes and offering them special rates as part of Marketing plan along with Awareness Days spent with Marketing Team at their firms Identifying current and prospective sales opportunities. Show less



Silkor, Laser Medical Center

• Branch Manager

  • Jul 2011 - Nov 2014

  Silkor Holdings: Laser Medical Center, Abu Dhabi , U.A.E and RAS Al Khaima  Managing a bigger center with daily tasks: more than 15 employees with resident and visiting dermatologists  Implementing My Silkor Software from manage my spa  daily and monthly reports: analyzing numbers and reporting plan of action to head offices, assessing sales reports  Employees issues: leaves, assigning shifts, monthly meetings, conduct performances evaluations.  Motivating employees: through internal activities  Meeting monthly and quarterly targets  Dealing with suppliers  Sales and targets on retail products: Skinceuticals, Avene, Algologie , Oligodermie, SRS..etc  Clients consultations and customer service: maintaining personal contact with customers on the sales floor  Drafting and executing market plans: assess local market conditions, identify current and prospective sales opportunities.  Marketing action plans: conducting events in communities and companies such as MUBADALA petroleum and Rihan Heights  Implementing WELLNESS Software  Licensing: ministry of health licensing for nurses and center’s doctor and renewals  Marketing action plans: conducting events in ministries, universities ( MOE,MOH,RAK Weddex, Julphar pharmaceuticals, Fitness first, AURAK) Show less



Bank Audi

• Lebanon
• Banking
• 700 & Above Employee

• Intern

  • Jul 2010 - Sep 2010

   Data Cleansing: updating customers data using ‘’Bankmate’’: ‘’Cebaco, Dora’’  Teller: front office ‘’Horj Branch’’.  Customer service officer: ‘Horj Branch’’  Data Cleansing: updating customers data using ‘’Bankmate’’: ‘’Cebaco, Dora’’  Teller: front office ‘’Horj Branch’’.  Customer service officer: ‘Horj Branch’’