Shiran Michaeli

Training Specialist at MDClone
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Contact Information
us****@****om
(386) 825-5501
Location
Israel, IL
Languages
  • Hebrew Native or bilingual proficiency
  • English Full professional proficiency

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Bio

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Experience

    • Israel
    • Software Development
    • 100 - 200 Employee
    • Training Specialist
      • Nov 2022 - Present

    • Israel
    • Higher Education
    • 700 & Above Employee
    • Learning Specialist & Designer
      • 2020 - Nov 2022

      • Designed and developed games, instructional videos, and learning units. • Initiated the implementation of H5P to gamify the e-learning materials. • Led 90% of users to complete their learning journey successfully. • Highly sensitive to UI & UX aspects. Used HTML & CSS to improve the learning experience and migrate games from LTR to RTL. • Collaborated with internal teams, SME's and product vendors. • Designed and developed games, instructional videos, and learning units. • Initiated the implementation of H5P to gamify the e-learning materials. • Led 90% of users to complete their learning journey successfully. • Highly sensitive to UI & UX aspects. Used HTML & CSS to improve the learning experience and migrate games from LTR to RTL. • Collaborated with internal teams, SME's and product vendors.

    • Customer Education Specialist
      • 2017 - 2019

      • Created e-learning materials, including product documentation, knowledge-base, step-by-step tutorials, and presentations. • Reduced 70% of support tickets and improved the training experience. • 80% of users engaged with the e-learning materials. • Communicated frequently with customers and analyzed needs to implement e-learning methods and conduct training sessions. • Collaborated internally with marketing, sales, and product teams. • Created e-learning materials, including product documentation, knowledge-base, step-by-step tutorials, and presentations. • Reduced 70% of support tickets and improved the training experience. • 80% of users engaged with the e-learning materials. • Communicated frequently with customers and analyzed needs to implement e-learning methods and conduct training sessions. • Collaborated internally with marketing, sales, and product teams.

    • Government Administration
    • 500 - 600 Employee
    • Science Teacher
      • 2013 - Jan 2017

      As a teacher, I developed educational programs for students in various age groups, and led projects that focused on customizing the learning process for each student. I have been designing both classic and digital learning activities. As a teacher, I developed educational programs for students in various age groups, and led projects that focused on customizing the learning process for each student. I have been designing both classic and digital learning activities.

Education

  • Tel Aviv University
    M.A, Educational/Instructional Technology
    2016 - 2019
  • Seminar Hakibutzim
    Bachelor of Education (B.Ed.), Education
    2010 - 2014

Community

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