Shipra P. Kumar

Officer Sales Operation at YSG Cabs and Logistics Pvt. Ltd.
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Contact Information
us****@****om
(386) 825-5501
Location
Lucknow, Uttar Pradesh, India, IN
Languages
  • English -
  • Hindi -

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Experience

    • Truck Transportation
    • 1 - 100 Employee
    • Officer Sales Operation
      • Jan 2016 - Present

       Calling up customers.  Keeping proper follow up with customers and managements.  Maintaining records for management review.  Dealing with customer's query and complaints. Back office work.  Calling up customers.  Keeping proper follow up with customers and managements.  Maintaining records for management review.  Dealing with customer's query and complaints. Back office work.

    • India
    • Travel Arrangements
    • 200 - 300 Employee
    • customer care executive
      • Mar 2015 - Oct 2015

      • Calling up customers. • Keeping proper follow up with customers and managements. • Maintaining records for management review. • Co-ordinate with sales target. • Dealing with customer's query and complaints. • Calling up customers. • Keeping proper follow up with customers and managements. • Maintaining records for management review. • Co-ordinate with sales target. • Dealing with customer's query and complaints.

    • India
    • Business Consulting and Services
    • 100 - 200 Employee
    • Customer Care Executive
      • Mar 2014 - Feb 2015

      • Calling up customers. • Keeping proper follow up of dispatching of goods and receiving of same by customers with dispatch department as well as with courier services. • Maintain Records for management review. • Coordinate with Sales Target . • Promoting companies products & services to identified and prospective client • Filing, Documentation and admin work. • Coordinating with accounts for generating Invoice against each purchase order. • Dealing with customer's product related query and complaints. Show less

    • Customer Care Executive
      • Mar 2013 - Feb 2014

      • Calling up C&F and Stockiest. • Keeping proper follow up of Dispatching of Goods and Issuing of Credit Note Copy • Maintain Records for management review. • Coordinate with Sales Target with the stockiest. • Promoting companies products & services to identified and prospective clients. • Maintain CRM with stockiests & C&F • Filing, Documentation and admin work. • Coordinating with accounts for generating Invoice against each purchase order. • Calling up C&F and Stockiest. • Keeping proper follow up of Dispatching of Goods and Issuing of Credit Note Copy • Maintain Records for management review. • Coordinate with Sales Target with the stockiest. • Promoting companies products & services to identified and prospective clients. • Maintain CRM with stockiests & C&F • Filing, Documentation and admin work. • Coordinating with accounts for generating Invoice against each purchase order.

Education

  • Hygia Institute of Pharmaceutical Education And Research
    Bachelor of Pharmacy (B.Pharm.), B. Pharmacy
    2008 - 2012
  • Rani Laxmi Bai Memorial Senior Secondary School
    inter, Biology/Biological Sciences, General
    1993 - 2007

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