Experience

General Motors

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Lead Business Analyst

  • Aug 2021 - Present

  As a Lead Business Analyst, I support multiple applications in Vehicle Sale Order Management space for GM South America countries primarily covering Brazil, Argentina, Columbia. Independently facilitates sessions with business users, asking probing questions to elicit business current processes. Serve as the liaison between business community and development team. Translate business requirements into technical specifications and user stories, ensuring clear and actionable guidance for the development team. Guide new BA/RA on how to do requirements. Show less



IGT

• United Kingdom
• Software Development
• 700 & Above Employee

• Sr Business Analyst

  • Oct 2014 - Oct 2023

  As Senior Business Analyst, I define and maintain Software Functional requirements for Lottery gaming system, Lottery Terminals, Lottery Service portal, Lottery Back Office applications and Business Object Reports. I conduct review sessions with both development team and Lottery Management to get the solution and the detail requirements approved. I have worked on multiple projects for Texas Lottery Commission including selling Lottery Draw games via In-Lane POS registers and Quick Tickets (Gift Card looking pre-printed cards). Also, collaborated with Texas Lottery business personnel to design Texas Mobile Player Application. Show less



Quacito LLC

• United States
• Software Development
• 1 - 100 Employee

• Business Systems Analyst & Software Project Manager

  • Mar 2014 - Oct 2014

  In this role, I conducted elicitation meetings with customers to understand their business process, mocked the web application screens and flows and discussed those with development team for implementation details. As a Project Manager, made sure the implementation and deployment of application is on time. In this role, I conducted elicitation meetings with customers to understand their business process, mocked the web application screens and flows and discussed those with development team for implementation details. As a Project Manager, made sure the implementation and deployment of application is on time.



Dell Technologies

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Business System Advisor

  • Mar 2013 - Mar 2014

  At Dell, I provided effected application analysis in support of the development and implementation of solutions to support business current & future needs. I analysed, defined and documented the functional and nonfunctional requirements for the software application. Operated as a liaison between technical personnel and the appropriate end-user department and the Project Manager. Assisted Test Teams by Reviewing Test Cases and support during Customer Acceptance Testing. At Dell, I provided effected application analysis in support of the development and implementation of solutions to support business current & future needs. I analysed, defined and documented the functional and nonfunctional requirements for the software application. Operated as a liaison between technical personnel and the appropriate end-user department and the Project Manager. Assisted Test Teams by Reviewing Test Cases and support during Customer Acceptance Testing.



USAA

• United States
• Financial Services
• 700 & Above Employee

• Software Developer & Integrator

  • Aug 2010 - Sep 2011

  As Senior Java Developer for group of PNC used by Members, at USAA I created and redesigned web-services to extract information from back-end system and GIS system used by Property & Auto Insurance web-applications. The re-design was for performance improvement. As Senior Java Developer for group of PNC used by Members, at USAA I created and redesigned web-services to extract information from back-end system and GIS system used by Property & Auto Insurance web-applications. The re-design was for performance improvement.



Sperian Protection (Now merged with Honeywell)

• Smithfield, Rhode Island, United States

• Business Analyst & Lead Software Engineer

  • May 2007 - Aug 2010

  As Business Analyst, I conducted requirement elicitation meetings with VP of Sales, Regional Directors and other Sales Personnel’s to design and document the application functional requirements including but not limited to screens, workflows, business rules and business reports. As Lead Software Engineer, I led the Technical Design & implementation of the application using JSF, Spring, Hibernate and DB2. Worked with Business Object Developer to design the reports needed by various groups. Assisted business team in testing and prepared User documentation of the application for the sales team. Show less



GTECH Corporation (now IGT)

• Principal Software Engineer

  • Feb 2000 - Apr 2007

  Served as Technical Lead on ES Retailer Services, J2EE based web application for lotteries to maintain their retailer base beginning at the initial set-up, licensing and continuing through commissioning and decommissioning. Actively collaborated in requirement gathering and led the technical project team in analysis, design, development, and unit testing. Also, collaborated with quality assurance and performance testing teams for product testing. As Software Engineer worked on multiple projects from Gaming and Sports wagering web applications for Denmark Lottery to Internet Scratch ticket application for UK Lottery. Instrumental in selection of frameworks for Enterprise Series applications based J2EE/Web tiered architecture. Show less