Shiping Zhou

Internship Trainee at JW Marriott Austin
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Contact Information
us****@****om
(386) 825-5501
Location
County Offaly, Ireland, IE
Languages
  • Chinese Native or bilingual proficiency
  • English Professional working proficiency

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Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Internship Trainee
      • Jun 2019 - Present

  • AROI&KHAO Asian Street Food
    • County Kerry, Ireland
    • Assistant Manager
      • Oct 2014 - Jan 2018

      -Trained new staff members -Organized Reservations -Night Calculation and summarized financial transactions -Developed up selling skills - Prvoided the highest standard of service -Trained new staff members -Organized Reservations -Night Calculation and summarized financial transactions -Developed up selling skills - Prvoided the highest standard of service

    • Ireland
    • Hospitality
    • 1 - 100 Employee
    • Food and Beverage Attendant
      • Jul 2016 - Jun 2017

      -Prepared Bar/Restaurant/banquets food -Complied with the Food and Safety legislation -Time and food cost control management -Covered the tasks in C&B service, breakfast service, afternoon tea service, fine dining service, in-room dining service and wine service - Dealt with dissatisfactions and offered solutions -Delivered VIP guest service by arrival -Developed Barista, Champagne and wine training -Prepared Bar/Restaurant/banquets food -Complied with the Food and Safety legislation -Time and food cost control management -Covered the tasks in C&B service, breakfast service, afternoon tea service, fine dining service, in-room dining service and wine service - Dealt with dissatisfactions and offered solutions -Delivered VIP guest service by arrival -Developed Barista, Champagne and wine training

    • Ireland
    • Hospitality
    • 100 - 200 Employee
    • Banquet Server
      • May 2016 - May 2016

      Provided excellent customer service for a international Golf tournament event Provided excellent customer service for a international Golf tournament event

Education

  • Shannon College of Hotel Management
    Bachelor of business, Hotel management
    2015 - 2020
  • University of Galway
    Bachelor of Commerce - BCom, Marketing management
    2018 - 2019

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