Salesforce Administrator

• Dec 2022 - Present

Salesforce Administrator || Salesforce Business Analyst || Salesforce Developer

• Jan 2020 - Dec 2022

Salesforce Technical Lead

• Jan 2020 - Dec 2022

Salesforce Developer

• Dec 2018 - Dec 2019

Key Responsibilities: • Experience in use of Standard and Custom controllers of Visualforce in development of custom Salesforce pages as expected by business requirements. • Strong Knowledge of SFDC standard Data structures and familiarity with designing Custom Objects and Force.com platform and Force.com Sites. • Experience in understanding business requirement to design the required entities like custom objects, creating the relationships and junction objects. • Experience in creating various Reports (summary reports, matric reports, pie charts, dashboards and graphics) and Report Folders. Achievements: 1. Successfully completed a real time project on Mobile application for College Faculty and Students. A quality setup for Training as well as Placement for the candidates. End to end process, from enrollment to placement, was set on Salesforce Platform. College management, staff as well as other related authorities like Placement Department used to work on Salesforce platform. 2. Successfully completed Salesforce Developer & ADMIN Certifications. 3. Developed Apex classes using other platform based technologies like Visualforce, Force.com IDE. 4. Experience in using Data Loader for insert, update and bulk import or export of data from Salesforce.com Objects. 5 Experience in using declarative features like validation rules, workflows, approval process, dynamic approval process, sharing rules automation for satisfying complex business process automations. Show less

Deputy Manager

• Dec 2013 - Dec 2018

o Played the role of a Deputy Manager at branches like Mahavir Nagar, Kandivali, CBD Belapur & Borivali-I.C, Colony o Knowledge of operations of a Bank like Cash, Clearing/CTS, Transfers/NEFT/RTGS, GBM and EPH- bulk transfer/NEFT/RTGS tool, CMS payment system PayPro, Maintaining & Loading of Multicurrency & Single Currency foreign currency Travel Cards etc o Worked on Infosys based CRM Finacle, Saksham-another software layer built by Axis Bank and have hands-on experience on CRM-Nxt ERP. o IRDA certified for selling Life and non-life insurance products. o Daily reconciliation of Clearing, GBM & Cash and was actively involved in End of Day (EOD) process, Filing of GST, online Service tax challans, TDS on Sale of Property etc. Show less

Pre-Sales Executive

• Oct 2012 - Oct 2013

o Worked as a Pre-Sales Executive in Vitage Systems Pvt. Ltd in Mumbai. o Solution Designing & Selling of Networking & IT Solutions to various Enterprise customers. o Successfully acquired orders for large Enterprises as well as SMBs related to Networking solutions. o Generated leads for products like CISCO, Checkpoint, Array Networks, FireEye & WatchGuard firewall and Security products. o Worked as a Pre-Sales Executive in Vitage Systems Pvt. Ltd in Mumbai. o Solution Designing & Selling of Networking & IT Solutions to various Enterprise customers. o Successfully acquired orders for large Enterprises as well as SMBs related to Networking solutions. o Generated leads for products like CISCO, Checkpoint, Array Networks, FireEye & WatchGuard firewall and Security products.