Experience

Penguin Random House South Africa

• South Africa
• Book and Periodical Publishing
• 1 - 100 Employee

• Children’s Sales Representative

  • Jul 2021 - Present



Exclusive Books

• South Africa
• Retail
• 200 - 300 Employee

• Deputy Manager

  • Sep 2019 - Jun 2021

  Admin:- returning stock to suppliers- balancing credit notes- receiving magazines and, when needed, books and non-book products - ordering stationery and controlling petty cash for the store- capturing monthly book orders on the system- banking for the store- responding to customer related queries- handling corporate orders• Buying and merchandising mainly for the children’s section• Assisting the manager in determining how to increase sales• Training and managing night staff, including creating monthly rosters and resolvingany conflict arising between staff• Ensuring store is functioning efficiently and reporting any issues• Assisting customers and ordering books Show less

• Bookseller

  • Jun 2019 - Sep 2019

  - Responsible for the children's section, including merchandising, ensuring sales and determining what is selling- Receiving and returning of magazines and newspapers- Sales, discounts and refunds- Ordering books for other customers from other branches- Handling customer related queries in store and telephonically- Merchandising the store- Occasional banking, including counting the money from the previous day, preparing the daily branch report and ensuring there is enough change for the day Show less

• Night Staff Supervisor

  • Mar 2018 - Jun 2019

  - Count tills and cash float at the start and end of the shift- Order and receive books for customers from other branches- Handle customer queries and complaints throughout the shift (in person and on the phone)- Ensure all night staff are working efficiently- Training of new night staff- Print daily, weekly, monthly and yearly documents (cash and product summaries)- Occasionally capture orders (subs) on the system

• Night Staff Bookseller

  • Aug 2014 - Mar 2018

  - Order books for customers from other branches- Handled tills- Receive, as well as dispatch, books to other branches- Merchandise the shelves, which included ensuring books were in the correct order and sections, as well as label books and doing sections checks to check for missing books- Assist customers- Ensure store was clean at the start, and throughout, the shift- Occasionally filled in as supervisor- Occasionally captured orders (subs) on the system



Rev

• United States
• Internet Publishing
• 700 & Above Employee

• Freelance Transcriptionist

  • Apr 2019 - Jun 2021

  - Transcribe audio files, according to written guidelines provided by the company - Maintain confidentiality - Transcribe audio files, according to written guidelines provided by the company - Maintain confidentiality



University of Pretoria/Universiteit van Pretoria

• South Africa
• Higher Education
• 700 & Above Employee

• Psychology Tutor

  • Feb 2018 - Oct 2018

  - Tutored 3rd year students for the 1st semester in Abnormal Psychology - Tutored 2nd year students for the 2nd semester in Social Psychology - Tutored 3rd year students for the 1st semester in Abnormal Psychology - Tutored 2nd year students for the 2nd semester in Social Psychology