Shing Xuan Ng
Business Analyst at Tionale Pte Ltd- Claim this Profile
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English Native or bilingual proficiency
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Chinese Native or bilingual proficiency
Topline Score
Bio
Credentials
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CompTIA Cloud Essentials Certification
CompTIAFeb, 2019- Sep, 2024 -
CompTIA IT Fundamentals Certification
CompTIAJan, 2019- Sep, 2024
Experience
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Tionale Pte Ltd
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Singapore
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Wholesale
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1 - 100 Employee
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Business Analyst
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Feb 2022 - Present
Leading global Wholesale Distribution business established in 1982 and headquartered in Singapore with automated warehouses in strategic locations. Managing a diversified product portfolio to serve customers in over 80 countries. Customers range include wholesalers, retail chains, internet retailers, manufacturers and distributors depending on the product category.Business generation. Driver for luxury perfumes business. Coordinating and strategize pricing withbusiness planners in putting offers to the market. Responsible of smooth process documentation once deal is concluded.Purchasing strategy. Coordinate with buyers and business planners for fast and effective buying decisions. Identify the right vendors to maximize profit margin.Inventory optimization. Process owner of overseas businesses. Optimizing inventory in US and Hong Kong office. Identifying right product market demand in different region and arriving right pricing strategy.Business Analytics and Process Improvement. Develop process and modules in Power BI to identify and resolve business problems. Introducing new insights to drive effective business decisions.
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Regional Sales Analyst
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Nov 2014 - Jan 2022
Reported to head of global enterprise business major accounts.Enterprise Tenders pricing management. Developed and manage tender sales process to ensure a short Turn Around Time. Perform gross profit analysis and sales reporting. Work closely with regional sales team and countries to track the business performance. Generated tender support request for large tender of more than $100 thousand deal. Bids Management. Responsible in managing bids in response to existing or prospective clients from countries. Work with regional sales and countries to bring strategic approaches to win tender bids.Marketing Development Fund Management. Work with Regional Sales Team to drive regional marketing sales program by managing fund allocation, compliance, and marketing activity to achieve sales revenue target. Perform marketing profit analysis, tracking of achievement and accrual budget.Sales Reporting. Compiling and preparing monthly operational sales revenue reports for senior management. Track portfolio account of more than $100 thousand worth of acquisitions in value. Rolling forecast. Use existing data to help predict aspects of business performance throughout the year.Customer Experience Management. Manage and oversee countries to promote and optimize Customer Satisfaction activities. Enhance important customer’s loyalty to increase profit and market share. Utilizing Qualtrics, a web-based survey tool to conduct survey research, evaluations, and data collection activities. Strategized organization’s interaction with customer to improve Customer Retention Ratio and Net
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EINST Technology
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Singapore
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Biotechnology Research
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1 - 100 Employee
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Sales and Applications Engineer
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Sep 2013 - Sep 2014
Formulae suitable solutions to suit customer issues and proactively help develop new business opportunities working with the company's technical team.Gain a full understanding of customer needs and provide successful product demonstrations.Preparing and presenting technical presentations and papers for industry.Producing new materials, products or devices, to installing new processes, systems and services.Improving or modifying existing produced or installed system according to customer needs.To carry out entire development process through project management, conceptual design, detailed design, prototyping, manufacturing, performance analysis, technical documentation and configuration management.Using accepted methods and techniques, assist with the design, development, implementation, and analysis of technical engineering products and systems
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Education
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2011 - 2013
University of Newcastle-upon-Tyne
B.ENG (HONS) In Mechanical Design and Manufacturing Engineering -
2008 - 2011
Nanyang Polytechnic
Diploma in Biomedical Engineering with specialization in Biomedical Device Design, Biomedical Engineering
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