Shin Yang
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English Full professional proficiency
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Mandarin Native or bilingual proficiency
Topline Score
Bio
Credentials
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SQL for Data Science
美國加州大學戴維斯分校Sep, 2023- Nov, 2024 -
Data Visualization with Tableau
美國加州大學戴維斯分校May, 2023- Nov, 2024 -
Programming with Python
University of MichiganMay, 2023- Nov, 2024 -
Strategic Leadership and Management: Leading Teams
美國伊利諾大學厄巴納香檳分校May, 2023- Nov, 2024 -
Big Data Analytics: Business Applications and Strategic Decisions
國立臺灣大學Apr, 2023- Nov, 2024 -
Business Analytics: Customer Analytics
美國賓州大學華頓商學院Apr, 2023- Nov, 2024 -
Power BI Desktop
CourseraSep, 2021- Nov, 2024 -
Reports, Dashboards, and Customer Success in Salesforce
SalesforceSep, 2021- Nov, 2024 -
Google Digital Marketing
谷歌Aug, 2021- Nov, 2024 -
Google Analytics
谷歌Jun, 2021- Nov, 2024
Experience
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NCCU Data Analytics Club
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Non-profit Organization Management
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1 - 100 Employee
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Member
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Sep 2023 - Present
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25sprout 新芽網路股份有限公司
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Taiwan
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Technology, Information and Internet
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1 - 100 Employee
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Customer Success Specialist
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Nov 2021 - Apr 2023
Responsible for enterprise clients of Surveycake, the work class cloud-based survey service of 25sprout. Responsible for enterprise clients of Surveycake, the work class cloud-based survey service of 25sprout.
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Asia Base Design Center
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Taiwan
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Design Services
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Project Manager
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Sep 2020 - Apr 2021
• Established 5 B2B global award projects in design/food/environment fields from scratch, including making pricing strategy, website function planning, web designing and back-end management. • Analyzed website traffics and insights through GA, decreasing the bounce rate by 7% via optimizing mobile version sites. • Analyzed search terns via Google Search Console, increasing the click rate and impression rate by adding “Trend” sheet. • Planned, organized and executed 2020 Asia Designer Platform(ADP) Tour, which had 200+ designers attending over 10 countries. Show less
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Business Development Specialist
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Jul 2020 - Apr 2021
• Identified and developed strategies and marketing campaigns for global market expansion on the B2B business. • Analyzed consumer behavior and prospective customers through GA and accomplished a 2-fold growth in ADP paid membership. • Employed content and social media marketing to manage digital marketing campaigns by increasing Facebook CPM by 104%, engagement rate by 237% with a 400+ new followers and Twitter impression rate by 203% in 3 months.
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Kdan Mobile
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United States
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Software Development
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100 - 200 Employee
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Marketing and Customer Service Intern
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Oct 2019 - Mar 2020
• Used Excel to collate and integrate data and feedback of PDF Reader, the product of Kdan that has 0.2B downloads, from users. • Analyzed user pain points and optimized CS resources by turning plain text instructions into visualized gif, increasing user acquisition by 13%. • Used Excel to collate and integrate data and feedback of PDF Reader, the product of Kdan that has 0.2B downloads, from users. • Analyzed user pain points and optimized CS resources by turning plain text instructions into visualized gif, increasing user acquisition by 13%.
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Education
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National Cheng Kung University
Bachelor's degree, Economics