Shin Yang

Member at NCCU Data Analytics Club
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Contact Information
us****@****om
(386) 825-5501
Location
Taipei, Taipei City, Taiwan, TW
Languages
  • English Full professional proficiency
  • Mandarin Native or bilingual proficiency

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Bio

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Credentials

  • SQL for Data Science
    美國加州大學戴維斯分校
    Sep, 2023
    - Nov, 2024
  • Data Visualization with Tableau
    美國加州大學戴維斯分校
    May, 2023
    - Nov, 2024
  • Programming with Python
    University of Michigan
    May, 2023
    - Nov, 2024
  • Strategic Leadership and Management: Leading Teams
    美國伊利諾大學厄巴納香檳分校
    May, 2023
    - Nov, 2024
  • Big Data Analytics: Business Applications and Strategic Decisions
    國立臺灣大學
    Apr, 2023
    - Nov, 2024
  • Business Analytics: Customer Analytics
    美國賓州大學華頓商學院
    Apr, 2023
    - Nov, 2024
  • Power BI Desktop
    Coursera
    Sep, 2021
    - Nov, 2024
  • Reports, Dashboards, and Customer Success in Salesforce
    Salesforce
    Sep, 2021
    - Nov, 2024
  • Google Digital Marketing
    谷歌
    Aug, 2021
    - Nov, 2024
  • Google Analytics
    谷歌
    Jun, 2021
    - Nov, 2024

Experience

    • Non-profit Organization Management
    • 1 - 100 Employee
    • Member
      • Sep 2023 - Present

    • Taiwan
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Customer Success Specialist
      • Nov 2021 - Apr 2023

      Responsible for enterprise clients of Surveycake, the work class cloud-based survey service of 25sprout. Responsible for enterprise clients of Surveycake, the work class cloud-based survey service of 25sprout.

    • Taiwan
    • Design Services
    • Project Manager
      • Sep 2020 - Apr 2021

      • Established 5 B2B global award projects in design/food/environment fields from scratch, including making pricing strategy, website function planning, web designing and back-end management. • Analyzed website traffics and insights through GA, decreasing the bounce rate by 7% via optimizing mobile version sites. • Analyzed search terns via Google Search Console, increasing the click rate and impression rate by adding “Trend” sheet. • Planned, organized and executed 2020 Asia Designer Platform(ADP) Tour, which had 200+ designers attending over 10 countries. Show less

    • Business Development Specialist
      • Jul 2020 - Apr 2021

      • Identified and developed strategies and marketing campaigns for global market expansion on the B2B business. • Analyzed consumer behavior and prospective customers through GA and accomplished a 2-fold growth in ADP paid membership. • Employed content and social media marketing to manage digital marketing campaigns by increasing Facebook CPM by 104%, engagement rate by 237% with a 400+ new followers and Twitter impression rate by 203% in 3 months.

    • United States
    • Software Development
    • 100 - 200 Employee
    • Marketing and Customer Service Intern
      • Oct 2019 - Mar 2020

      • Used Excel to collate and integrate data and feedback of PDF Reader, the product of Kdan that has 0.2B downloads, from users. • Analyzed user pain points and optimized CS resources by turning plain text instructions into visualized gif, increasing user acquisition by 13%. • Used Excel to collate and integrate data and feedback of PDF Reader, the product of Kdan that has 0.2B downloads, from users. • Analyzed user pain points and optimized CS resources by turning plain text instructions into visualized gif, increasing user acquisition by 13%.

Education

  • National Cheng Kung University
    Bachelor's degree, Economics
    2016 - 2020

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