shima aldaqfaq

Executive Assistant at Sherbiny
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Contact Information
us****@****om
(386) 825-5501
Location
Saudi Arabia, SA
Languages
  • English Full professional proficiency
  • Arabic Native or bilingual proficiency

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Credentials

  • lean six sigma
    -
    Mar, 2015
    - Nov, 2024

Experience

    • Saudi Arabia
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Executive Assistant
      • Jun 2023 - Present

      Executive assistant to the CEO Executive assistant to the CEO

    • Saudi Arabia
    • Telecommunications
    • 700 & Above Employee
    • Area Sales Manager
      • Jul 2022 - Jun 2023

    • Senior Sales Executive
      • Jan 2022 - Jun 2022

    • Proffessional sales executive
      • Jul 2021 - Dec 2021

    • Saudi Arabia
    • Oil and Gas
    • 700 & Above Employee
    • Planning & Performance Management and Analyst
      • Feb 2020 - Jul 2021

    • Executive Assistant
      • Aug 2018 - Feb 2020

      Executive assistant to eastern region distribution manager

    • Saudi Arabia
    • Construction
    • 400 - 500 Employee
    • Client Relations Specialist
      • Mar 2018 - Jul 2018

      ➢ After sales tasks and follow up with the client from checking payment with accountant until the day of delivery. ➢ Arranging orders with its associate plants and schedule a delivery plan via SAP. ➢ Receiving complaints from clients and critically fixing it with the most cost-effective way. ➢ After sales tasks and follow up with the client from checking payment with accountant until the day of delivery. ➢ Arranging orders with its associate plants and schedule a delivery plan via SAP. ➢ Receiving complaints from clients and critically fixing it with the most cost-effective way.

    • Australia
    • Real Estate
    • 700 & Above Employee
    • Customer Service Representative
      • Nov 2016 - Mar 2018

      ➢ Administrator/Secretary/Operator for more than 100 companies in Servcorp, all with the below tasks: ✓ Monitored and resolved communication issues with CISCO software (call manager, unity). ✓ Design promotional and marketing materials (Logo, Ads, Brochures). ✓ Create PowerPoint presentations, Company portfolios in Word, Data collection in Excel, etc. ✓ Petty cash management and auditing. ✓ Assist with filing and administrative tasks, and translation from English to Arabic and vice versa. ✓ Professionally handling calls in Arabic and in English. ✓ Travel management, Organize catering and event planning. ➢ Monitor all clients profiles for quality and generate up to date reports to ensure quality is retained ➢ Provide networking/desktop support and perform mainframe and account-maintenance tasks. Earned commendations for teamwork, flexibility and work excellence in providing IT support to Clients. ➢ Maintain technical leadership, keeping up to date with emerging trends and technological advancements whilst seeing opportunities for corporate development. Show less

    • Saudi Arabia
    • Hospitals and Health Care
    • 700 & Above Employee
    • IT Internship
      • May 2015 - Jul 2015

      ➢ Contributed in integrating from SAP to EPIC, a new system to store patients information’s. ➢ Testing and monitoring a database of 1100 medicine and its application. ➢ Created online donation form that helped many trusted organizations. ➢ Created device inventory for JHAH equipment and devices and their details to help its analyses. ➢ Attended an IT Security seminar for email spams and virus attacks. ➢ Created a simple Print and Hold tutorial for the employees to help confidentiality in the printing area. ➢ Filled and applied Visa applications for new JHAH employees. Show less

Education

  • prince mohammad bin fahd university
    Bachelor of Science (BS), IT
    2011 - 2016

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