Shilpa Lakhani

Senior Project Manager at Worldline Merchant Services
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Contact Information
us****@****om
(386) 825-5501
Location
India, IN

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Experience

    • Financial Services
    • 500 - 600 Employee
    • Senior Project Manager
      • Jul 2017 - Present

      Worldline is India’s leading electronic payments organization with clients ranging from emerging businesses to the largest and most trusted brands across India providing a secure, and innovative e-payment solution.  Managed end to end delivery of the Merchant Onboarding platform which included Acquisition, Provisioning, Activation, Servicing and Billing across merchants, partners, business lines, segments, platforms and offerings.  Was involved in end-to-end enablement of critical features in Onboarding system like Risk Based settlement, enablement of Bulk onboarding of Partner/Bank sourced merchants, Revenue sharing model & Refund Automation.  Have been involved in implementation of the requirement gathered, Time and Resource allocation, effort estimation, cross team coordination, production deployment & post production support.  Have been instrumental in migration of merchants from two partner companies- EBS (E-billing services) and Worldline.  Handled end to end delivery of Integration between Ingenico and EBS, Worldline merchant onboarding systems thereby ensuring a smooth Onboarding and Transaction flow.  Handled deliveries related to our White labelled application Smarthub which involved coordination with our Presales team/Bank and other Stakeholders.  Actively participated in identifying and solutioning of various requirements defined as a part of the product roadmap and coordinating with all the stakeholders thereby ensuring end to end delivery  Led the initiative in setting up a pre-production environment for better project stability which helped in minimizing post production issues.  Expertise in using Confluence and JIRA tool to help in project management tracking.  Played the role of a Scrum Master in various projects and doing activities like Story point estimation during Sprint planning, Story refinement, Daily scrum, Sprint review and Sprint Retrospective. Show less

    • United States
    • Financial Services
    • 400 - 500 Employee
    • QA Lead
      • Apr 2014 - Nov 2015

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Test Manager
      • Jun 2013 - Dec 2013

    • QA lead
      • Feb 2011 - Feb 2012

      Was a QA lead in BA Continuum working on applications like Expedite Sales Portfolio and Data Management Portal on IB platform. Activities perfirmed- - Requirement analysis. - Creation of traceability matrix - Reviewing of test cases - Daily status reporting and coordination with the client and onshore team - Resource and timeline estimation with the onshore team - Worked through the database to create static data for testing - Involved in various compliance activists like identifying, analyzing, planning and mitigating various risks encountered various QA projects and reporting the same to senior management. - Coordinating with various support partners for creating a Risk matrix. Show less

    • QA Lead
      • Feb 2005 - Feb 2011

    • India
    • Information Technology & Services
    • 700 & Above Employee
    • QA/Test Lead
      • Sep 2003 - Jan 2005

      -Involved in end-to-end test execution -Prepared test scripts and test cases with the execution plan. -Developed regression test plan to retest existing functionality -Training team members -Involved in end-to-end test execution -Prepared test scripts and test cases with the execution plan. -Developed regression test plan to retest existing functionality -Training team members

Education

  • University of Pune
    Masters in Computer Management (MCM), IT
    2000 - 2003

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