Experience

MED PLUS PHARMACY
• Customer Care Team Lead
• Customer Care Team Lead


Pruvia Integrated Limited

• Nigeria
• Human Resources Services
• 1 - 100 Employee

• Senior Human Resources Business Partner

  • Feb 2023 - Present

  . Meeting key stakeholders to discuss people challenges. . Providing guidance on people practices such as restructures and succession planning. . Bringing people expertise and developing solutions to help the business area to deliver its strategy. . Influencing and building relationships with people around the business. . Acting as a local point of people expertise for specialist teams that are implementing new people approaches. . Questioning and challenging others to get to the root of people and business issues . Coaching and providing feedback to key stakeholders to help improve business efficiency. . Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations. . Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Show less



AGROLYFE TOGFG

• Nigeria
• Real Estate and Equipment Rental Services
• 1 - 100 Employee

• Financial Analyst

  • Dec 2021 - Present

  Financial analysis where offered during fInancial planning to companies and corporations etc. . The use of fInancial analysis models to forecast revenues and expenditures to create cost structures and determine budgets for projects. . Responsible for analysing how market conditions and business performance may affect a company to help the management make strategic fInancial decisions. . Review of prepared funding actions with regulatory, procedural and company policy requirements to client fInancial statue. . Acceptance and validation of funding documents. . Review of fInancial and workload data and notify managers of any adverse fInancial implications. . Review of data from auditors and technical specialists and make recommended changes. Show less



Aideplanet Limited

• Nigeria
• Human Resources Services
• 1 - 100 Employee

• Human Resources Assistant

  • Dec 2020 - Dec 2021

  New Hire Application Process. The HR Assistant helps with the entire new hire application process. .... New Employee Orientation. .... Payroll Processing. ...1 / 3. Record Maintenance. .... Vendor Liaison. .... File Audits. .... Employee Advocate. .... Employee Recognition.

• Sales Representative

  • Dec 2019 - Dec 2020

  . Interacts directly with customers throughout all phases of the sales process.. Responsible for identifying a customer's needs, pitching relevant products or services, and ensuring they have a positiveexperience from start to fnish.. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensureresolution.. Negotiating all contracts with prospective clients. Obtaining deposits and balance of payment from clients.. Preparing and submitting sales contracts for orders.. Visiting clients and potential clients to evaluate needs or promote products and services.. Selling products and services using solid arguments to prospective customers, performing cost‑benefIt client. Show less



M-KOPA

• Kenya
• Financial Services
• 700 & Above Employee

• Customer Service Specialist

  • Nov 2017 - Oct 2019

  Understanding client needs and objectives. . Addressing enquiries and resolving concerns efciently and proactively thereby getting feedback with‑in TAT. . Processing client orders or complaints through active communication procedure, guild‑lines and policies. . Building client relationships through active listening and sound written communication skills. . Documenting calls and fing written reports as regard strong time management. . Effective adaptabilty and accountability to client priority. Show less



University of Port Harcourt

• Education Administration Programs
• 1 - 100 Employee

• Operations Team Member

  • Oct 2016 - Oct 2017

  Providing operational support to Staffs, Business Support and Client Services during teams organization in the department on KYC document and other client‑related services through various dashboard interfaces on the the basis of improved client satisfaction. . Planned and provide advisory services on very in‑depth studies on data management, quality services management, data business decision making, and evaluation of various department as it relates to the client experiences during the process. . Creating and managing the organization's fscal operating and capital budget and expenses . Monitoring facility condition and environmental performance and recommending or approving funding levels and spending plans. . Monitoring operational performance of both internal and external service providers. Show less