Experience

Duffl

• United States
• Consumer Services
• 1 - 100 Employee

• General Manager

  • Feb 2022 - Present

  - Manage store operations across multiple locations and oversee over 75 employees. - Perform pricing analysis on SKU menu to adjust for inflation and address competition. - Established effective communication routes for supply chain fulfillment. - Established systems for tracking and maintaining accurate inventory. - Increased available products in stock by 40% - Developed and led data-driven growth campaigns to keep the month-over-month acquisition rates greater than 15% - Developed onboarding materials and training SOPs to streamline the hiring process. - Established and negotiated partnerships for better selection and pricing. Show less



Trader Joe's

• United States
• Retail
• 700 & Above Employee

• Section Leader

  • Aug 2017 - Present

  - Trained crew members in proper product handling, storage, ordering, equipment operations, building displays, and product rotation. - Used analytics to conduct inventory, order, and stock merchandise throughout the store. - Consistently maintained an out of stock rate of under 3%. - Ensured customer satisfaction on a daily basis through extensive customer service. - Trained crew members in proper product handling, storage, ordering, equipment operations, building displays, and product rotation. - Used analytics to conduct inventory, order, and stock merchandise throughout the store. - Consistently maintained an out of stock rate of under 3%. - Ensured customer satisfaction on a daily basis through extensive customer service.



K. Frank

• Sales Manager

  • Nov 2014 - Aug 2017

  - Streamlined business operations by consulting with company representatives and independent designers to solidify specific project completion dates. - Consistently surpassed monthly sales goals. - Organized and executed daily management tasks and provided executives reports of daily sales. - Performed market research by strategically targeting local trends and demographics. - Maintained optimal relationships with clientele and consistently exceeded monthly sales targets. - Streamlined business operations by consulting with company representatives and independent designers to solidify specific project completion dates. - Consistently surpassed monthly sales goals. - Organized and executed daily management tasks and provided executives reports of daily sales. - Performed market research by strategically targeting local trends and demographics. - Maintained optimal relationships with clientele and consistently exceeded monthly sales targets.



Shoeboxed

• Technology, Information and Internet
• 1 - 100 Employee

• Marketing Assistant

  • Jan 2013 - Apr 2013

  • Rolled calls, booked travel, and managed expenses • Maintained the schedules of multiple executives and coordinated meetings • Constructed business reports and spreadsheets. Presented data to executives and clients • Managed social media marketing • Rolled calls, booked travel, and managed expenses • Maintained the schedules of multiple executives and coordinated meetings • Constructed business reports and spreadsheets. Presented data to executives and clients • Managed social media marketing