Client Services Executive

• Aug 2023 - Present

Account Executive

• Jan 2022 - Aug 2023

- Revenue and cost monthly reports. - Preparation of monthly/yearly closings. - Reconciliation of financial transactions by auditing documents. - Compliance - PF and PT payments - Create solution presentation aligned with client’s strategic challenges - Payables and Expense Management - Client payment audits and fund reconciliation - Managing client funds - Internal cost optimization and cost analysis - Invoicing process and client receivables - Data entry management - Documenting financial transactions by entering account information. Show less

Subject Matter Expert in Marketing and Business Management

• Apr 2021 - Aug 2021

- Creating, reviewing, and finalizing content related to marketing and business management - Learning about new teaching methodologies and preparing learning objectives for the courses - Resolving queries posted by high school and college students - Resolving queries in the Q&A session - Creating, reviewing, and finalizing content related to marketing and business management - Learning about new teaching methodologies and preparing learning objectives for the courses - Resolving queries posted by high school and college students - Resolving queries in the Q&A session

Marketing Intern

• May 2020 - Jun 2020

- Building relations with the existing customers and clients of the company. - Client Management by overseeing and coordinating an organization's interactions with its clients and customers. - Managing the customers and increasing the sales volume - Lead generation - Building relations with the existing customers and clients of the company. - Client Management by overseeing and coordinating an organization's interactions with its clients and customers. - Managing the customers and increasing the sales volume - Lead generation

Customer Service Representative

• Jan 2019 - Apr 2020

- Development and implementation of customer service policies, investigate and solve customers' problems - Analyse statistics or other data to determine the level of customer service - Analysis of Google play app, Sample product feedback and Social Media Review for better understanding and business developement. - Working on Orderhive (Order Management Backend System), Shopify and CMS (Customer Management System). - Logistics, solving order related queries and issue refunds - Social Media and customer service relations - Google play app review analysis, Sample product feedback analysis and Social Media Review Analysis Show less

Summer Internship

• Jun 2018 - Jun 2018

Field work that included meeting and communicating with the people of urban and rural youth Field work that included meeting and communicating with the people of urban and rural youth