Shikha Verma

Head, Student Experience at Masters' Union
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Contact Information
us****@****om
(386) 825-5501
Location
Delhi, India, IN
Languages
  • English -
  • Hindi -

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Amita Sharma

I worked with Shikha at GoBarefoot, she proved to be a dedicated subordinate with strong PR skills .I have seen her growing through her course of time at GoBarefoot. Above all she is a placid personality and has ability to solve challenging solutions through her out of the box ideas.

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Experience

    • India
    • Education Administration Programs
    • 200 - 300 Employee
    • Head, Student Experience
      • Oct 2022 - Present

      Masters’ Union is a non conventional practitioner-led Business School based out of Gurgaon1. As a founding team member at the B school spearheaded the establishment & development of the student experience vertical from its inception2. Developed & implemented a comprehensive scheduled documentation system for the outclass CGPA program, leading to an outstanding 80% increase in student performance (0-1-10)3. Produced concept note documentation with enhanced accuracy by 73%, showcasing clear & effective execution (0-1-10) 4. Built strong student relationships as a dependable resource and advocate, utilizing the ticketing module on Epicenter (LMS), resulting in a remarkable 48% year-over-year reduction in support tickets (0-1)5. Collaborated effectively with cross-functional teams to enhance the curriculum and develop co-curricular activities, leading to an enriched student learning experience and a notable 7% increase in the average student placement package6. Increased Y-o-Y students enrollment by 2X & Revenue by 6.3x via strategic focus on engagement and fostering growth7. Coordinated record-breaking student events like Dropshipping fairs, CXO Roundtables, Annual fest, Experiential Gallery - MUTED, Startup Fairs, Demo Days, Orientations, Convocations, Hackathons etc. 8. Set up the entire team for student experience, operations, administration, and IT 9. Managed and mentored a team of 12 people Show less

    • Lead, Student Affairs and Engagement
      • Jan 2022 - Sep 2022

    • Manager, Student Affairs
      • Oct 2020 - Dec 2021

    • India
    • Higher Education
    • 1 - 100 Employee
    • Assistant Manager - Communications and Engagement
      • Mar 2020 - Sep 2020

      ISDM is a pioneering educational institution building the discipline of development management in the social sector 1. Boosted social media engagement & brand visibility by 25% post reach & 15% follower count rise in 3 months with a structured social media calendar 2. Conceptualized & executed community-building events, strengthening the ISDM community. Resulted in 20% higher student retention & 30% increase in prospective inquiries. 3. Boosted the impact of social media campaigns for ISDM by efficiently utilizing a variety of marketing tools like HubSpot, Hootsuite, Zoho Campaigns, Mailchimp, Canva, and Figma 4. Organized engaging community events, resulting in 15% higher event participation and 25% improved student satisfaction Student involvement fostered ownership and campus community belonging 5. Setup and managed a team of 5 people Show less

    • India
    • Non-profit Organizations
    • 1 - 100 Employee
    • Sr. Manager Corporate Partnerships
      • Apr 2018 - Mar 2020

      GoBarefoot is a one-stop networking platform for the development sector to connect, and exchange ideas and information.1. Designed, executed, and optimized the website and mobile app for the organization, resulting in a revenue increase by 50% in the first quarter after the optimization. Increased website traffic by 40%, customer registrations by 25%, and mobile app downloads by 15% 2. Successfully onboarded over 5000 Not-for-Profit organizations, achieving a 60% conversion rate and increasing repeat usage by 25% Enhanced customer retention by 10% with improved service adoption and subscription renewals3. Led marketing and outreach activities, expanding the organization's online reach by 50% and improving email campaign performance with a 20% higher open rate and a 15% increased click-through rate4. Managed Campus Ambassadors, cultivating a 20,000-strong social sector community. Increased event attendance by 30%, program sign-ups, and donations by 12%. Cut customer acquisition costs by 10% with impactful community engagement5. Developed revenue-building strategies, helping the organization reach the break-even point within 3 years. Expanded the potential customer base by 20% through networking at industry events and partnerships with key organizations Show less

    • Corporate Sales Manager
      • Jan 2017 - Mar 2018

    • Management Trainee
      • Jun 2016 - Dec 2016

    • India
    • Operations Consulting
    • 200 - 300 Employee
    • President - Department Of Commerce
      • Aug 2015 - Jul 2016

    • Vice President - Department Of Commerce
      • Aug 2014 - Jul 2015

    • India
    • Non-profit Organizations
    • 1 - 100 Employee
    • Marketing Intern
      • Dec 2015 - Apr 2016

      To follow the theme of GoBarefoot and stay connected with maximum people to, connect with organisations and bring them to the portal. To follow the theme of GoBarefoot and stay connected with maximum people to, connect with organisations and bring them to the portal.

    • India
    • Banking
    • 700 & Above Employee
    • Summer Intern
      • Jun 2015 - Jul 2015

      As an intern my responsibilities were to help present account holders in completing the transactions, updating passbook. Also I used to verify the documents of the new account holders. As an intern my responsibilities were to help present account holders in completing the transactions, updating passbook. Also I used to verify the documents of the new account holders.

    • India
    • Oil and Gas
    • 700 & Above Employee
    • Intern
      • Jun 2014 - Jul 2014

      I was responsible for analyzing the projects, wherein we used to analyse if the project is fruitful and profitable to the organisation or not adhering to all the factors. I was responsible for analyzing the projects, wherein we used to analyse if the project is fruitful and profitable to the organisation or not adhering to all the factors.

Education

  • Delhi University
    Bachelor of Commerce (B.Com.), Business/Commerce, General
    2013 - 2016
  • Institute of Management Technology - Center for Distance Learning Ghaziabad
    Master of Business Administration (MBA), Marketing
    2016 - 2018
  • D.A.V. Centenary Public School
    1998 - 2013

Community

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