Shikha Gera
Chief of User Strategy and Operations at BharatNXT- Claim this Profile
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Bio
DD Mishra
I was associated with Shikha when she worked in a consulting assignment for my company. She was able to influence us with her insights and understanding of outsourcing. I found her customer focused, goal oriented and a very engaging consultant who has drive to create customer value. Her findings and insights helped us to create value. She communicates well, is able to impact and influence customers with her knowledge and insights. She is an asset of any organisation which she serves.
Malay Shah
Shikha is one of the brightest consultants at EY. She brings strong problem solving skills to the table and manages client relationships extremely well. Her team always looks upto her. She has managed several large scale transformations well and navigated through the journey of change very efficiently. I would strongly recommend Shikha.
DD Mishra
I was associated with Shikha when she worked in a consulting assignment for my company. She was able to influence us with her insights and understanding of outsourcing. I found her customer focused, goal oriented and a very engaging consultant who has drive to create customer value. Her findings and insights helped us to create value. She communicates well, is able to impact and influence customers with her knowledge and insights. She is an asset of any organisation which she serves.
Malay Shah
Shikha is one of the brightest consultants at EY. She brings strong problem solving skills to the table and manages client relationships extremely well. Her team always looks upto her. She has managed several large scale transformations well and navigated through the journey of change very efficiently. I would strongly recommend Shikha.
DD Mishra
I was associated with Shikha when she worked in a consulting assignment for my company. She was able to influence us with her insights and understanding of outsourcing. I found her customer focused, goal oriented and a very engaging consultant who has drive to create customer value. Her findings and insights helped us to create value. She communicates well, is able to impact and influence customers with her knowledge and insights. She is an asset of any organisation which she serves.
Malay Shah
Shikha is one of the brightest consultants at EY. She brings strong problem solving skills to the table and manages client relationships extremely well. Her team always looks upto her. She has managed several large scale transformations well and navigated through the journey of change very efficiently. I would strongly recommend Shikha.
DD Mishra
I was associated with Shikha when she worked in a consulting assignment for my company. She was able to influence us with her insights and understanding of outsourcing. I found her customer focused, goal oriented and a very engaging consultant who has drive to create customer value. Her findings and insights helped us to create value. She communicates well, is able to impact and influence customers with her knowledge and insights. She is an asset of any organisation which she serves.
Malay Shah
Shikha is one of the brightest consultants at EY. She brings strong problem solving skills to the table and manages client relationships extremely well. Her team always looks upto her. She has managed several large scale transformations well and navigated through the journey of change very efficiently. I would strongly recommend Shikha.
Experience
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BharatNXT
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India
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Financial Services
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1 - 100 Employee
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Chief of User Strategy and Operations
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Feb 2022 - Present
Building 'Next level payments' at BharatNXT! Building 'Next level payments' at BharatNXT!
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Finovate Capital
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India
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Financial Services
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1 - 100 Employee
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Chief of Customer Experience Strategy and Operations
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Aug 2021 - Present
- Lead the team conducting client operations - Single point of contact for CFOs, CEOs of SME clients - Responsible for key disbursements, collection and growth metrics - Established appropriate means of measuring client success and ensured they are consistently met - Led marketing efforts to expand dealer coverage in each client network - Liased with lenders, NBFCs for conceptualising SME specific deals - Provided critical user inputs for the Finovate platform product structure and roadmap Show less
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EY
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United Kingdom
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IT Services and IT Consulting
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700 & Above Employee
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Director
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Oct 2006 - Jul 2021
Strategy, Operations and digital transformation professional with 17 years experience in tier 1 Global Consulting companies (McKinsey and Ernst & Young). As a partner to leadership, I have designed and led programs to achieve desired business outcomes via multiple transformation and digital levers. Have extensive experience in leading multi-functional teams and senior stakeholder management. Consulting projects span across: - Go to market strategy and execution - strategic alliances, partnerships, business development structures and incentivization, marketing plan and roadmap - Business planning and analysis - Financial modelling, business strategy planning, functional detailing - Process Design, Re-engineering and Improvement - Digital Transformation with Robotics Process Automation, Machine Learning and Cognitive technologies - Performance Management - Change Management and Communication involved in any transformation exercise Steered large programs for organizations. Led and mentored high performing teams to achieve their full potential while still in pursuit of leadership goals. Show less
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McKinsey & Company
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Business Consulting and Services
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700 & Above Employee
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Analyst
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2002 - 2004
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Education
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2004 - 2005
Indian School of Business
MBA, Finance and Marketing -
Apeejay School
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