Shikh Ahmad Hafidz Shikh Ahmad Marzuki
Business Analyst at Protech Synergy- Claim this Profile
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English Native or bilingual proficiency
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Malay Native or bilingual proficiency
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Bio
Experience
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Protech Synergy
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Malaysia
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IT Services and IT Consulting
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1 - 100 Employee
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Business Analyst
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Jul 2023 - Present
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AL AiN IT Consultant
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Bukit Jalil, Kuala Lumpur
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Software Tester & Technical Writer
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Nov 2022 - Aug 2023
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Bit Extreme Infotech Sdn Bhd
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Johor Bahru
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Trainer, Tester and Technical Writer
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May 2016 - Jan 2023
- Analyse and research a system requirement for system development purposes - Prepare and writing a system manual for client guideline - Construct training and guide client on how use the system that had been develop - To provide user's support inclusive of troubleshooting, preventive maintenance, back-up and restore of all IT related matters for the company - To investigate, diagnose and solve computer software and hardware faults - To prepare relevant reports such as server configuration, infrastructure diagrams and breakdown reports - Keep up with the latest development in IT and maintain knowledge relevant to the requirements of business - Involve in sales and marketing of the company. Handle client’s inquiries pertaining to product service, prepare proposal, invoicing and delivery status - Show less
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Petrousaha Offshore Services Sdn Bhd
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Sabah, Malaysia
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Operation Trainee
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Sep 2015 - Dec 2015
• Gain basic knowledge on grouting work. • Produce a few case study on the oil and gas industry. • Help supervisor to review ISO 9001. • Contribute in Corporate Social Responsibility (CSR) by working side by side with the supervisor to give an educational talk to student in Polytechnic Kota Kinabalu. • Gain basic knowledge on grouting work. • Produce a few case study on the oil and gas industry. • Help supervisor to review ISO 9001. • Contribute in Corporate Social Responsibility (CSR) by working side by side with the supervisor to give an educational talk to student in Polytechnic Kota Kinabalu.
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Siegwerk
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Germany
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Chemical Manufacturing
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700 & Above Employee
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QC Trainee
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Dec 2011 - Apr 2012
• Material receiving inspection to check material specification and grade as per purchased order and code requirement. • Inspection incoming and end product to ensure the entire product are following the customer specification. • Inspection on NCR products. • Run few tests on several raw materials before used for production. • Handle a few equipment such as GC. • Material receiving inspection to check material specification and grade as per purchased order and code requirement. • Inspection incoming and end product to ensure the entire product are following the customer specification. • Inspection on NCR products. • Run few tests on several raw materials before used for production. • Handle a few equipment such as GC.
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Education
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Universiti Kuala Lumpur MICET
Bachelor’s Degree, Chemical Engineering (Process)