Shikh Ahmad Hafidz Shikh Ahmad Marzuki

Business Analyst at Protech Synergy
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Contact Information
us****@****om
(386) 825-5501
Location
Puchong, Selangor, Malaysia, MY
Languages
  • English Native or bilingual proficiency
  • Malay Native or bilingual proficiency

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Experience

    • Malaysia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Business Analyst
      • Jul 2023 - Present

  • AL AiN IT Consultant
    • Bukit Jalil, Kuala Lumpur
    • Software Tester & Technical Writer
      • Nov 2022 - Aug 2023

    • Trainer, Tester and Technical Writer
      • May 2016 - Jan 2023

      - Analyse and research a system requirement for system development purposes - Prepare and writing a system manual for client guideline - Construct training and guide client on how use the system that had been develop - To provide user's support inclusive of troubleshooting, preventive maintenance, back-up and restore of all IT related matters for the company - To investigate, diagnose and solve computer software and hardware faults - To prepare relevant reports such as server configuration, infrastructure diagrams and breakdown reports - Keep up with the latest development in IT and maintain knowledge relevant to the requirements of business - Involve in sales and marketing of the company. Handle client’s inquiries pertaining to product service, prepare proposal, invoicing and delivery status - Show less

    • Operation Trainee
      • Sep 2015 - Dec 2015

      • Gain basic knowledge on grouting work. • Produce a few case study on the oil and gas industry. • Help supervisor to review ISO 9001. • Contribute in Corporate Social Responsibility (CSR) by working side by side with the supervisor to give an educational talk to student in Polytechnic Kota Kinabalu. • Gain basic knowledge on grouting work. • Produce a few case study on the oil and gas industry. • Help supervisor to review ISO 9001. • Contribute in Corporate Social Responsibility (CSR) by working side by side with the supervisor to give an educational talk to student in Polytechnic Kota Kinabalu.

    • Germany
    • Chemical Manufacturing
    • 700 & Above Employee
    • QC Trainee
      • Dec 2011 - Apr 2012

      • Material receiving inspection to check material specification and grade as per purchased order and code requirement. • Inspection incoming and end product to ensure the entire product are following the customer specification. • Inspection on NCR products. • Run few tests on several raw materials before used for production. • Handle a few equipment such as GC. • Material receiving inspection to check material specification and grade as per purchased order and code requirement. • Inspection incoming and end product to ensure the entire product are following the customer specification. • Inspection on NCR products. • Run few tests on several raw materials before used for production. • Handle a few equipment such as GC.

Education

  • Universiti Kuala Lumpur MICET
    Bachelor’s Degree, Chemical Engineering (Process)
    2012 - 2015

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