Head of CADD Centre

• May 2022 - Present

IT Engineering Training IT Engineering Training

General Manager Technology division

• Mar 2021 - May 2022

Head of IT & Adjunct Faculty

• Sep 2018 - Jun 2020

Senior Assistant Director, Head of IT, Northern University of Bangladesh and Associates. Enabling the latest Digitized features and maintain the IT Infrastructure of NUB and all the sister concerns . Senior Assistant Director, Head of IT, Northern University of Bangladesh and Associates. Enabling the latest Digitized features and maintain the IT Infrastructure of NUB and all the sister concerns .

Performance & Quality Manager (PQM), Local Delivery

• Nov 2007 - Dec 2017

Responsible for focus on Managed Service Local Delivery operational and financial performance in accordance to the WLAs, Performance planning / measurement and reporting , Drive operational excellence and quality awareness/executions, Operational performance & quality assessments and audits, Operational processes performance & quality assessments and audits, Scope fulfillment and service delivery audit, Review quality of Root Cause Analysis, Escalation Management, Process development & deployment, Service Delivery Evaluation with MSIP (Airtel BD) /COM( Robi/BL/GP). Show less

Technical Assistant Support (TAS) Engineer

• Jun 2005 - Nov 2007

X-FER LIMITED Bangladesh Representative for Nortel Networks of Canada, NRWC of Canada, Nortel Networks Netas of Turkey, Hesfibel of Turkey, Harris Corporation of USA and Nera Networks of Norway Job placement : Switching & Transmission Project of BTTB. Job responsibility : To help in install Telecom equipment and give the technical support to the customer. Experience on : Have the experience on the installation & commissioning of the SDH Microwave radio link, Optical fibre link with the STM-1, STM-4, STM-16, STM-64 MUX. Job responsibility includes Operation and Maintenance Support for the troubleshooting of following : Providing the service to the BTTB’s 17 MSU and 14 RSU (Nortel DMS-100 switch) on maintenance & Operation of the Switch. Worked on the BTTB’s project of, Chittagong-Cox’s Bazar MicroWave HARRIS MEGASTAR radio link, Cox’s Bazar-Chittagong Submarine cable with STM-4, STM-16, STM-64 MUX. Participating as TAS Engineer with TAS Team for smooth Operation & Maintenance of STM-16 MUX of Nortel Networks of ATOB (Association of Telecom Operator in Bangladesh) Transmission Network and also the switch of ATOB (DMS-200). Worked on Passport Router - 6400 and ARN Router of Nortel Networks and also Helped in conducting the complete PAT(Provisional Acceptance Test) for a Digital Data Network (DDN) of BTTB all around the country for their 17 (Central Enquiry) & 18 (Central Complain) Services Project. Show less

Assistant Engineer

• Jun 2004 - May 2005

Company Business: VSAT Service Provider. Job responsibility : My responsibilities for the Company were to install VSAT (Very small aperture terminal) Links for an ISP or for Corporate clients and help in Operation, Maintenance and Commissioning the VSAT Links with different Satellites. Company Business: VSAT Service Provider. Job responsibility : My responsibilities for the Company were to install VSAT (Very small aperture terminal) Links for an ISP or for Corporate clients and help in Operation, Maintenance and Commissioning the VSAT Links with different Satellites.