Sinior Product Quality Manager of R&D AP

• Jun 2015 - Present

Executive Vice GM

• Oct 2012 - Jun 2015

-Manage the plant in close cooperation with the other key team members with distinct focus on Manufacturing Operations and has full Manufacturing P&L responsibility-Prepare annual and monthly plans and implement activities designed to ensure that the defined financial and operational plan and forecast are met-Provide overall guidance and development to the Operations team and support to the Sales organization to ensure long term profitable growth-Review and make necessary changes to ensure an efficient, flexible and well functioned organizational structure with efficient procedures- Identify continuous improvement areas and strengthen the plant's operating system by aligning the organization towards the company's operation management culture

Manager of Product improvement center

• Jan 2012 - Oct 2012

• Leading the Relentless Root Cause Analysis of Global Components (RRCA).• Leading the Improvement Activities in design, manufacturing, supply chain and field to resolve & mistake prove concepts• Leading Follow the Fleet Programs for new components.• Leading the Q+ supplier quality evaluation program including organizing, leading and conducting audits, audit training and developing appropriate reporting systems.• For new products review PPM performance, FTB / CI and MFA to determine improvement actions required for tier1 and critically identified sub-tier suppliers to drive for continuous improvement and customer satisfaction.• Developing and conducting training for supplier and Otis associates related to Design for manufacturing and Design for Feld tools. • Lead / participate in ACE initiatives and apply ACE tools into SQD daily work and task.

Customer service Manager

• Jun 2009 - Dec 2011

Thyssenkrupp elevator is the third largest elevator company in the world. Have 125years history, a Germany company, the product including passenger and freight elevator); QM Module leader and PI of Manufacture chinaReporting to: Directly to General Manager, dot line to CMO(China Manufacture Officer)Local company size: 450 PlusNo. of subordinates: 32 persons

Quality Manager

• Jun 2005 - Jul 2009

• Quality Assurance Certification and Trainingo ISO9001/ISO14001/OHSAS18000 maintaining and successful on internal/external audito Manufacture License of governmento Type Testing including whole elevator and key componentso Internal Certification including prototype validation; new components approvalo The quality culture of TQM establishing based on the effective training and establishing the quality committee.• Supply Chain Managemento Work with cross function team to improve the supply chain management via EQ supplier management system usage.o Establish the quality agreement with supplier and set up monitoring plan and evaluate its performance accordingly.o Organize monthly training to supplier to help and support them to understand the target and achieve it.• Process Managemento Design control/Through actively involve to optimize the developing process(SPDP application);DFMEA’s boost, to reduce the loss on wrong designo In process control/facilitate application of quality tools such as Control Chart,PFMEA;Pareto chart application o Testing Equipment/Gauge management• Customer service/Customer relationship Managemento Identify the VOC(the voice of customer) and satisfy the customer requirementso Focus on the complaints ratio and resolving Ratio, ensure meet the targeto Receive and analyze the complaints; allocation of responsibility of complaints. At the same time, proposal for improvements, preventive and/or corrective action based on complaints analysis.• Continual Improvemento By the usage of quality management tools like as the QFD/TS16949, constantly improve the product quality decrease the COPQ

Project manager

• Jul 2004 - May 2005

Reporting to: The minister of SITLocal company size: No. of subordinates: 10Responsibilities:Take charge of daily work of HMI group, including check and review the design drawing.Take charge of the adjustment of SWIFT type elevator

Section Leader in Technology Department

• May 1997 - Jun 2004

Reduce the noise of cabinAchievements: List out the different of GB code and the code of South-East Asia country; effectively reduce complaint on misunderstanding of code.; This company also is a famous elevator company in the world, it is a Japanese company. Equally, there are many branch companies in difference country. ) The leader of electrical sectionReporting to: Minister of Technical departmentLocal company size: 500No. of subordinates: 12Responsibilities: Manage 3 design team, separately is Motor; HMI(Human Machine Interface); wiring and cable Specialist of ISO9001 system in technical departmentParticipate or Organize the Type-testing of whole elevator and componentsTraining to technician of local branchCommunicate with local technical bureau to explain the technical issue; participate complex complaints.Achievements:"General Manger Award of 2003", since effective reduce the cost on development of hoistway cable.

Design Engineer

• Nov 1998 - Jan 2004

Reporting to: section leaderLocal company size: 300No. of subordinates: 2~4Responsibilities: Configure the project elevatorNew function and components development, participate commission of new type elevator Localize the imported elevator from Japan