Experience

In Kind Direct

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Philanthropy Lead

  • Aug 2018 - Aug 2021

  In Kind Direct was the ideal choice for me to move into the UK charity sector, after working in various Business Planning & Project Management roles in both Pakistan & London, because it provides a great overview and meaningful insights into the entire charity sector. As the pioneer of product giving for social good, In Kind Direct has been the leading authority in the UK consumer product giving sector, with a growing network of international licensees. Working as the Philanthropy Lead… Show more In Kind Direct was the ideal choice for me to move into the UK charity sector, after working in various Business Planning & Project Management roles in both Pakistan & London, because it provides a great overview and meaningful insights into the entire charity sector. As the pioneer of product giving for social good, In Kind Direct has been the leading authority in the UK consumer product giving sector, with a growing network of international licensees. Working as the Philanthropy Lead for a wonderful charity that is really close to my heart. One of the main reasons for joining In Kind Direct was that it acts as a bridge in enabling that all it's beneficiaries have access to the life's essentials. It ensures no one has to face any social exclusion just because they can't afford the basic necessities, that many of us take for granted. In Kind Direct is a charity set up by HRH The Prince of Wales to make it easy for companies to donate all kinds of stock to benefit good causes across the UK. In Kind Direct has worked with over 1,160 companies so far, providing one point of contact for product donations which are then distributed to a growing network of 9,800 UK charitable organisations. The service is a lifeline for small charities in particular, enabling them to secure essential goods for their operations and the people they support. In Kind Direct’s well-established vetting and monitoring processes mean that companies can donate products safe in the knowledge that their brands are protected. And who wouldn't appreciate the fact that almost 25,000 tonnes of usable products have been diverted from going to landfill. Show less In Kind Direct was the ideal choice for me to move into the UK charity sector, after working in various Business Planning & Project Management roles in both Pakistan & London, because it provides a great overview and meaningful insights into the entire charity sector. As the pioneer of product giving for social good, In Kind Direct has been the leading authority in the UK consumer product giving sector, with a growing network of international licensees. Working as the Philanthropy Lead… Show more In Kind Direct was the ideal choice for me to move into the UK charity sector, after working in various Business Planning & Project Management roles in both Pakistan & London, because it provides a great overview and meaningful insights into the entire charity sector. As the pioneer of product giving for social good, In Kind Direct has been the leading authority in the UK consumer product giving sector, with a growing network of international licensees. Working as the Philanthropy Lead for a wonderful charity that is really close to my heart. One of the main reasons for joining In Kind Direct was that it acts as a bridge in enabling that all it's beneficiaries have access to the life's essentials. It ensures no one has to face any social exclusion just because they can't afford the basic necessities, that many of us take for granted. In Kind Direct is a charity set up by HRH The Prince of Wales to make it easy for companies to donate all kinds of stock to benefit good causes across the UK. In Kind Direct has worked with over 1,160 companies so far, providing one point of contact for product donations which are then distributed to a growing network of 9,800 UK charitable organisations. The service is a lifeline for small charities in particular, enabling them to secure essential goods for their operations and the people they support. In Kind Direct’s well-established vetting and monitoring processes mean that companies can donate products safe in the knowledge that their brands are protected. And who wouldn't appreciate the fact that almost 25,000 tonnes of usable products have been diverted from going to landfill. Show less



H & L Resources Ltd

• Project Manager

  • Feb 2015 - Mar 2018

  Responsible for running and supporting project delivery from initiation to post implementation activities. Defining business benefits in line with project scope and budget by identifying resource requirements, managing stakeholder expectations and maintaining collaborative team environment. Running daily business functions like invoicing clients, business planning & trend analysis, market research, recruiting & monitoring specialists and sub-contractors, carrying out risk assessment and… Show more Responsible for running and supporting project delivery from initiation to post implementation activities. Defining business benefits in line with project scope and budget by identifying resource requirements, managing stakeholder expectations and maintaining collaborative team environment. Running daily business functions like invoicing clients, business planning & trend analysis, market research, recruiting & monitoring specialists and sub-contractors, carrying out risk assessment and cost-benefit analysis for on-going company projects. Ad-hoc duties include tracking progress, monitoring quality assurance, making marketing proposals and creating training documentation. Key Achievements: • Defining project scope and objectives, incorporating feasibility & budget for training programmes & boot-camps to help the CEO for business development. Creating programme appraisals and performing financial analysis to ensure objectives are met. Complaint & query resolution within the defined turn-around-time as well as ensuring excellent customer service by designing customized training programmes • Developing business strategy and KPIs of all resources to ensure objectives are clearly set and communicated. • Managing relationships with senior stakeholders and reporting on progress whilst providing advice on the management of projects • Identification & recruitment of relevant consultants ensure they are good fit for the training programmes • Evaluating the success of the project against its benchmarking and sharing lessons or best practice with other organisations or project managers. • Part of the company website design team, creating & collating content & design. Show less Responsible for running and supporting project delivery from initiation to post implementation activities. Defining business benefits in line with project scope and budget by identifying resource requirements, managing stakeholder expectations and maintaining collaborative team environment. Running daily business functions like invoicing clients, business planning & trend analysis, market research, recruiting & monitoring specialists and sub-contractors, carrying out risk assessment and… Show more Responsible for running and supporting project delivery from initiation to post implementation activities. Defining business benefits in line with project scope and budget by identifying resource requirements, managing stakeholder expectations and maintaining collaborative team environment. Running daily business functions like invoicing clients, business planning & trend analysis, market research, recruiting & monitoring specialists and sub-contractors, carrying out risk assessment and cost-benefit analysis for on-going company projects. Ad-hoc duties include tracking progress, monitoring quality assurance, making marketing proposals and creating training documentation. Key Achievements: • Defining project scope and objectives, incorporating feasibility & budget for training programmes & boot-camps to help the CEO for business development. Creating programme appraisals and performing financial analysis to ensure objectives are met. Complaint & query resolution within the defined turn-around-time as well as ensuring excellent customer service by designing customized training programmes • Developing business strategy and KPIs of all resources to ensure objectives are clearly set and communicated. • Managing relationships with senior stakeholders and reporting on progress whilst providing advice on the management of projects • Identification & recruitment of relevant consultants ensure they are good fit for the training programmes • Evaluating the success of the project against its benchmarking and sharing lessons or best practice with other organisations or project managers. • Part of the company website design team, creating & collating content & design. Show less



HSBC

• United Kingdom
• Financial Services
• 700 & Above Employee

• Business Planning Manager

  • Aug 2009 - Apr 2011

  Responsible for assisting the Country Head of Retail Banking in planning and managing Retail Banking function through business development and product management, maximizing growth and profitability in front-end sales and service. Key Achievements: • End-to-end planning of business strategy to exceed profitability & growth targets and minimize Audit exceptions. • Created annual operating plans and country budgets for personal banking, performance management models for sales and… Show more Responsible for assisting the Country Head of Retail Banking in planning and managing Retail Banking function through business development and product management, maximizing growth and profitability in front-end sales and service. Key Achievements: • End-to-end planning of business strategy to exceed profitability & growth targets and minimize Audit exceptions. • Created annual operating plans and country budgets for personal banking, performance management models for sales and customer service staff. • Responsible for recruitment of team members by conducting gap analysis, matching candidates to the right job and ensuring all pre-employment documentation and on-job training is complete. • Conducted trainings & competitive analysis to pinpoint areas for growth potential. Show less Responsible for assisting the Country Head of Retail Banking in planning and managing Retail Banking function through business development and product management, maximizing growth and profitability in front-end sales and service. Key Achievements: • End-to-end planning of business strategy to exceed profitability & growth targets and minimize Audit exceptions. • Created annual operating plans and country budgets for personal banking, performance management models for sales and… Show more Responsible for assisting the Country Head of Retail Banking in planning and managing Retail Banking function through business development and product management, maximizing growth and profitability in front-end sales and service. Key Achievements: • End-to-end planning of business strategy to exceed profitability & growth targets and minimize Audit exceptions. • Created annual operating plans and country budgets for personal banking, performance management models for sales and customer service staff. • Responsible for recruitment of team members by conducting gap analysis, matching candidates to the right job and ensuring all pre-employment documentation and on-job training is complete. • Conducted trainings & competitive analysis to pinpoint areas for growth potential. Show less



Standard Chartered Bank

• Business Planning Manager

  • Oct 2008 - Jul 2009

  Contributed to formulating, implementing strategies for the entire retail banking network to maximize new business opportunities and improve existing customer portfolio. Key Achievements: • Set up a performance management system to measure, improve and drive efficiencies including the effective management of underperformers. • Created periodic MIS to highlight variances in targets & areas of growth potential. Conducted market research for product & portfolio… Show more Contributed to formulating, implementing strategies for the entire retail banking network to maximize new business opportunities and improve existing customer portfolio. Key Achievements: • Set up a performance management system to measure, improve and drive efficiencies including the effective management of underperformers. • Created periodic MIS to highlight variances in targets & areas of growth potential. Conducted market research for product & portfolio development • Regional HR coordination including identifying resources, hiring and exit interviews as well as appraisals • Conceptualized and managed the Retail Banking intranet webpage, with all the on-going developments & achievements of the retail banking segment. • Conducted trainings for banking staff on HR systems, Compliance & Service Quality initiatives. Provided support for organizing key meetings & corporate events. • Created periodic MIS to highlight variances in targets & areas of growth potential.

• Personal Financial Consultant & Account Manager

  • Nov 2007 - Sep 2008

  Responsible for meeting Sales & Service targets of the branch. Cross-sell of various banking products. Facilitated all customer transactions & supported them with their day-to-day banking needs. Key Achievements: • Increased branch portfolio (120 Million PKR approx) and number of accounts (more than 100 accounts in 6 months) to meet monthly targets soliciting the maximum potential out of the market. • Portfolio and wealth management for clients through customized banking solutions… Show more Responsible for meeting Sales & Service targets of the branch. Cross-sell of various banking products. Facilitated all customer transactions & supported them with their day-to-day banking needs. Key Achievements: • Increased branch portfolio (120 Million PKR approx) and number of accounts (more than 100 accounts in 6 months) to meet monthly targets soliciting the maximum potential out of the market. • Portfolio and wealth management for clients through customized banking solutions based on market research to ensure product offerings are best in class. • Exceeded all sales & service quality targets with help of different training workshops and competitor analysis and high mystery shopping scores. • Cross-sell portfolio increased by analyzing customer profile, needs and preferences



Inter Mkt Knit (Pvt.) Ltd, Pakistan

• Lahore, Pakistan

• Assistant HR Manager

  • Aug 2007 - Oct 2007

  Responsible for maintaining the Personnel database. Prepared documentation for new employees, helped with recruitment documentation and interviewing process. Key Achievements: • Assisted the HR manager in research, creation and implementation of HR policies. • Solely responsible for interviewing all staff members and preparing their job descriptions. job objectives and KPIs. • Prepared organization and department charts along with process flow charts and communicated to all… Show more Responsible for maintaining the Personnel database. Prepared documentation for new employees, helped with recruitment documentation and interviewing process. Key Achievements: • Assisted the HR manager in research, creation and implementation of HR policies. • Solely responsible for interviewing all staff members and preparing their job descriptions. job objectives and KPIs. • Prepared organization and department charts along with process flow charts and communicated to all staff members. • Supported in resolving pay-roll conflicts, conducted employee appraisals, solving conflicts and organizing & delivering training sessions. Show less Responsible for maintaining the Personnel database. Prepared documentation for new employees, helped with recruitment documentation and interviewing process. Key Achievements: • Assisted the HR manager in research, creation and implementation of HR policies. • Solely responsible for interviewing all staff members and preparing their job descriptions. job objectives and KPIs. • Prepared organization and department charts along with process flow charts and communicated to all… Show more Responsible for maintaining the Personnel database. Prepared documentation for new employees, helped with recruitment documentation and interviewing process. Key Achievements: • Assisted the HR manager in research, creation and implementation of HR policies. • Solely responsible for interviewing all staff members and preparing their job descriptions. job objectives and KPIs. • Prepared organization and department charts along with process flow charts and communicated to all staff members. • Supported in resolving pay-roll conflicts, conducted employee appraisals, solving conflicts and organizing & delivering training sessions. Show less