Account Manager

• May 2021 - Present

Accounts receivable and payables, bank reconciliation, entering daily payment, clearing service report to invoice customer, liaising with suppliers, ordering supplies, Accounts receivable and payables, bank reconciliation, entering daily payment, clearing service report to invoice customer, liaising with suppliers, ordering supplies,

Front Team Leader

• Apr 2013 - Present

Ensure high standard of customer service is maintained at all times, including high pressure situations,Supervising staff, Organising the roster, training new staff Working in a team environment and assisting others where possible Maintaining, cleaning and re- stocking of the store Opening and closing of the store Accurate and efficient cash handling End of day calculation Ensure high standard of customer service is maintained at all times, including high pressure situations,Supervising staff, Organising the roster, training new staff Working in a team environment and assisting others where possible Maintaining, cleaning and re- stocking of the store Opening and closing of the store Accurate and efficient cash handling End of day calculation

Customer Service Representative / admin

• Apr 2017 - Feb 2020

Head Team Leader

• Jan 2013 - Jan 2014

My responsibilities are organising roster, supervising front staff, ensure high standard of customer service is maintained at all times, including high pressure situations, training new staff, working in a team environment and assisting others where possible, maintaining and re-stocking of the store, Opening and closing of the store, Accurate and efficient cash handling, End of day calculation. My responsibilities are organising roster, supervising front staff, ensure high standard of customer service is maintained at all times, including high pressure situations, training new staff, working in a team environment and assisting others where possible, maintaining and re-stocking of the store, Opening and closing of the store, Accurate and efficient cash handling, End of day calculation.

Receptionist / secretary

• 2012 - 2012

Answer telephone inquiries, client facing meet, greet and calling customers to make bookings for service repairs and maintenance, Making Certificate, invoicing, making client Quotation and MYOB. Maintaining the daily dairy for the electricians, manage emails redirect / respond as required, Operating switch board and ensure messages are forwarder in a timely and accurate manner, Ordering office supply, Accounts receivable, Other duties assigned as appropriate. Answer telephone inquiries, client facing meet, greet and calling customers to make bookings for service repairs and maintenance, Making Certificate, invoicing, making client Quotation and MYOB. Maintaining the daily dairy for the electricians, manage emails redirect / respond as required, Operating switch board and ensure messages are forwarder in a timely and accurate manner, Ordering office supply, Accounts receivable, Other duties assigned as appropriate.

Receptionist / Secretary

• Feb 2007 - Feb 2009

Answer Telephone inquiries,Client facing meet, greet and calling customers to make bookings for service,Making Certificate, Invoicing, Making Client Quotation, and MYOB,Maintain diaries Manage emails redirect / respond as required,Operating switch board and ensure messages are forwarded in a timely and accurate manner,Ordering office supply,Accounts receivable,Other duties assigned as appropriate Answer Telephone inquiries,Client facing meet, greet and calling customers to make bookings for service,Making Certificate, Invoicing, Making Client Quotation, and MYOB,Maintain diaries Manage emails redirect / respond as required,Operating switch board and ensure messages are forwarded in a timely and accurate manner,Ordering office supply,Accounts receivable,Other duties assigned as appropriate