Shibitha Mathew

Business Development Manager at CROSSGEN TECHNOLOGIES PVT LTD
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Contact Information
us****@****om
(386) 825-5501
Location
Thiruvananthapuram Taluk, Kerala, India, IN
Languages
  • English Native or bilingual proficiency
  • Malayalam Native or bilingual proficiency
  • Hindi Professional working proficiency
  • Tamil Limited working proficiency

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Experience

    • India
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Business Development Manager
      • Sep 2023 - Present

    • Proprietor
      • Aug 2019 - Present

    • The Director
      • Jul 2017 - Present

    • India
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Marketing Analyst
      • Nov 2021 - Oct 2023

    • IT Services and IT Consulting
    • 700 & Above Employee
    • Independent Contractor
      • Aug 2015 - Dec 2021

    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Marketing Coordinator
      • Apr 2008 - May 2014

      Role and Responsibilities: • Maintain sales growth in consecutive years in respective branch. • Prepare sales data and presentations for Marketing Manager. • Do price negotiations and help to prepare price quotations for Partners. • Help sales team to identify and close sales opportunities & leads. • Prepare and maintain sales order form, payment tracking and collection. • Administer marketing processes and assist Marketing Manager. • Regularly maintain a professional relationship with vendors and partners. • Monitor logistics arrangements to ensure timely delivery of Goods. Show less

  • Airtel India Ltd
    • Trivandrum, India
    • Customer Relationship Manager
      • Jun 2006 - Mar 2008

      Role and Responsibilities: • Assure prominent customer satisfaction by maintaining strong working relationships. • Deal client issues in a timely manner. • Help sales team in planning and reaching their target • Coordination with Customers and Backend Team • Lead team members to deliver high quality customer service consistently. • Train team members to ensure quality and consistency of service. • Process refund and compensation to customers on time. • Schedule and conduct daily/weekly meetings with team members. Show less

    • Sales Office Administrator
      • Dec 2004 - Feb 2006

      Role and Responsibilities: • Assure Client satisfaction by maintaining strong working relationships. • Deal client issues in a timely manner. • Help sales team in planning and reaching the client assigned target. • Coordination with customers, sales team and client. • Initiating claim process on monthly basis. • Processing salary and incentives for the team members. Role and Responsibilities: • Assure Client satisfaction by maintaining strong working relationships. • Deal client issues in a timely manner. • Help sales team in planning and reaching the client assigned target. • Coordination with customers, sales team and client. • Initiating claim process on monthly basis. • Processing salary and incentives for the team members.

    • Business Transcriptionist
      • May 2004 - Nov 2004

      Role and Responsibilities: • Transcribing legal and business audio files for the client. • Checking accuracy on timely manner. • Coordination with management and project members. Role and Responsibilities: • Transcribing legal and business audio files for the client. • Checking accuracy on timely manner. • Coordination with management and project members.

Education

  • Indira Gandhi National Open University
    Post Graduate Diploma in Operations Management (PGDOM), Operations Management
  • Govt. College, Kariavattom, Thiruvananthapuram
    Bachelors Degree in Physics and Computer Application, Physics and Computer Application
    2001 - 2004
  • All Saints'​ College, Thiruvananthapuram
    Pre-Degree, High School/Secondary Diplomas and Certificates
    1999 - 2001
  • St. Mary’s H.S.S, Pattom
    SSLC, High School/Secondary Diplomas and Certificates

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