Shibani Mehta

Executive Manager, People Experience & Culture at nbn™ Australia
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Contact Information
Location
Greater Sydney Area, AU
Languages
  • Gujarati -
  • English Native or bilingual proficiency

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Kumar VISALAKSHI SEKAR

Few people have the opportunity to work with a dedicated, compassionate, great mentor and fun-loving team manager but I did when I worked with Shibani in NBN Co., she was clearly interested in helping me and my fellow team members to grow as an employee. She has the essential characteristics of leader: smart and analytic, fast, and responsive, intelligent risk-taking, and a real team player. Always prompt in responding to queries and requests, follows up diligently to make sure issues have been resolved. Her patience and willingness to help have motivated many team members including me to do their best. Her expertise and insights towards customer experience and UI are exceptional, she guided the team to come up with efficient framework for different vendors. As a leader and team member, Shibani earns my highest recommendation.

Baber Zaka

Shibani joined the Strategy Business Planning team at NBN Co during her Graduate Rotation programme. Shibani is one of the most capable graduates I have had the pleasure to work with during my career, not only does she produce highly detailed and accurate work, but she approached work with a keen commercial and strategic insight that I would expect from someone with more experience. Shibani can handle all that is thrown at her, and does so with a smile on her face. Highly recommnded.

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Credentials

  • ICAgile Certified Professional - Agile Product Ownership
    ICAgile
    Feb, 2023
    - Sep, 2024
  • ICAgile Certified Professional - Business Agility Foundations
    ICAgile
    Mar, 2022
    - Sep, 2024
  • Agile Ways of Working for HR, Culture & Organisational Change
    PXO Culture | Agile HR Learning, HR Leadership Development, Consulting & Keynotes
    Jun, 2021
    - Sep, 2024
  • Human-centric Design for HR, Culture & Organisational Change
    PXO Culture | Agile HR Learning, HR Leadership Development, Consulting & Keynotes
    Jun, 2021
    - Sep, 2024
  • Certified SAFe® 5 Agilist
    Scaled Agile, Inc.
    Jul, 2021
    - Sep, 2024

Experience

    • Executive Manager, People Experience & Culture
      • Feb 2022 - Present

    • Senior Manager, People Solutions & Change
      • 2021 - Jan 2022

    • Organisational Design, Program Manager
      • 2019 - Jan 2021

      Leading a portfolio of operating model design programs across the business to deliver the business transformation required to move from network build to running a commercial organisation.

    • Senior Manager, Strategy Development & Insights
      • 2018 - 2019

    • CX Manager, Strategy & Insights
      • 2017 - 2018

      Leading an internal team and managing an external workforce to design and execute the Voice of Customer (CX) measurement program and embed CX into the company DNA.

    • CX Manager, Measurement & Commercial
      • 2016 - 2017

      Leading an internal team and managing an external workforce to design and execute the Voice of Customer (CX) measurement program and embed CX into the company DNA.

    • Senior Designer, Customer Experience
      • 2015 - 2016

    • Leadership Connections Program
      • 2013 - 2015

      Roles across Corporate Finance, Commercial Strategy, Product Management and Operations

    • Australia
    • Banking
    • 700 & Above Employee
    • Equities Analyst
      • 2010 - 2011

      • Competitor analyses • Research tasks • Product term-sheets and publications development • Ideating concepts to boost revenue and meet targets • Senior leadership team briefings and presentations • Competitor analyses • Research tasks • Product term-sheets and publications development • Ideating concepts to boost revenue and meet targets • Senior leadership team briefings and presentations

    • Professional Services
    • 700 & Above Employee
    • Assurance Analyst
      • 2009 - 2010

      • Bank confirmations and reconciliations • APRA documentation • Controls testing • Liaising with offshore subsidiaries • Bank confirmations and reconciliations • APRA documentation • Controls testing • Liaising with offshore subsidiaries

Education

  • University of Sydney
    Bachelor of Commerce (B.Com.), Finance, General
  • Pymble Ladies'​ College

Community

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