Shia Fisher

Chat and Email Agent at UW-Madison, Division of Information Technology (DoIT)
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Madison Area
Languages
  • Chinese -

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Bio

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5.0

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james reinhold

Shia is very knowledgeable. A fast learner who also is not afraid of learn something new. He put a lot of thought on the subjects we studied together.

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Credentials

  • Nurse Aide
    Pearson VUE
    Dec, 2012
    - Nov, 2024

Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Chat and Email Agent
      • Apr 2023 - Present

    • Pick 3 / Pick 6 Agent
      • Jan 2022 - Present

    • Walk-in / Pick 1 Agent
      • Aug 2021 - Present

    • United States
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Student Representative
      • Jan 2023 - Present

    • United States
    • Media Production
    • Founder
      • Jul 2007 - Present

      IT & Media Consulting IT & Media Consulting

    • United States
    • Higher Education
    • 700 & Above Employee
    • Student Life Representative
      • Aug 2020 - Jan 2021

    • United States
    • Primary and Secondary Education
    • 700 & Above Employee
    • Tutor Coordinator
      • Mar 2018 - Nov 2018

      Native American / Alaskan Indian Program Native American / Alaskan Indian Program

    • United States
    • Government Administration
    • 700 & Above Employee
    • Health Tech, NA
      • Aug 2014 - May 2016

      • Phlebotomy • Transportation / Ambulation • Observation • Cares • EKG Since I began working at the VA in Fall 2014 I have taken a part time position though I occasionally pick up extra hours to work a full 40hr week. I continue to learn new things and expand my knowledge. • Phlebotomy • Transportation / Ambulation • Observation • Cares • EKG Since I began working at the VA in Fall 2014 I have taken a part time position though I occasionally pick up extra hours to work a full 40hr week. I continue to learn new things and expand my knowledge.

  • The Froth House
    • Madison, Wisconsin Area
    • Baristo
      • May 2014 - Jul 2014

      I make coffee, espresso drinks and food while serving the coolest people on the planet. It's a really fun job. I make coffee, espresso drinks and food while serving the coolest people on the planet. It's a really fun job.

    • United States
    • Newspaper Publishing
    • 1 - 100 Employee
    • Advertising Account Executive
      • Jan 2014 - Apr 2014

      • Word processing advertising campaign proposals to prospective clients • Facilitating meetings and phone calls in order to land ad sales • Designing art work for digital and display advertisements • Entering ad sales information into Google Drive documents • Word processing advertising campaign proposals to prospective clients • Facilitating meetings and phone calls in order to land ad sales • Designing art work for digital and display advertisements • Entering ad sales information into Google Drive documents

    • United States
    • Higher Education
    • 700 & Above Employee
    • Help Desk Support
      • Aug 2012 - May 2013

      • Operating phones from call center • Assisting Madison College faculty with technical needs • Using service managing software to log encounters • Troubleshooting computer/AV issues via phone call or email support • Utilizing remote desktop to access and perform maintenance on machine both on/off-campus • Operating phones from call center • Assisting Madison College faculty with technical needs • Using service managing software to log encounters • Troubleshooting computer/AV issues via phone call or email support • Utilizing remote desktop to access and perform maintenance on machine both on/off-campus

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Food Service Worker
      • Aug 2006 - Aug 2008

      • Food preparation: grill, cold sandwich, baking, burritos, Asian cuisine… • Sanitation: dishwashing, cleaning dishwasher, dining area aesthetics… • Cashiering: cash/credit/debit/payroll ID transactions, corrections (refunds), drawer counting, new registration (discounts/gift cards)... • Responsible for training new employees or cross trading information to existing co-workers • Food preparation: grill, cold sandwich, baking, burritos, Asian cuisine… • Sanitation: dishwashing, cleaning dishwasher, dining area aesthetics… • Cashiering: cash/credit/debit/payroll ID transactions, corrections (refunds), drawer counting, new registration (discounts/gift cards)... • Responsible for training new employees or cross trading information to existing co-workers

  • Chuck E. Cheese's Madison
    • Madison, Wisconsin Area
    • Game Technician
      • Dec 2005 - May 2006

      • Cleaning of tables, floors, and facilities • Performing routine technical maintenance on arcade games. • Serving guests and regularly delivering customer satisfaction. • Problem solving with other staff members to improve quality in the work place. • Cleaning of tables, floors, and facilities • Performing routine technical maintenance on arcade games. • Serving guests and regularly delivering customer satisfaction. • Problem solving with other staff members to improve quality in the work place.

Education

  • University of Wisconsin-Madison
    Bachelor of Science - BS, Computer Science, Mandarin, Public Health Policy, Mathematics
    2021 - 2024
  • Madison Area Technical College
    Associate of Science - AS
    2019 - 2020
  • Tianjin Normal University
    International Academic Program Certificate, Mandarin
    2013 - 2013
  • University of Wisconsin-Madison
    Special Student (Chinese Language), Liberal Arts and Sciences, General Studies and Humanities
    2012 - 2013
  • Madison Area Technical College
    Health Administrative Training
    2011 - 2012

Community

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