Experience

Changi Airport Group

• Singapore
• Aviation and Aerospace Component Manufacturing
• 700 & Above Employee

• Product Management Intern

  • May 2023 - Present

  Summer Internship + Professional Internship (PI) ◇ Enterprise Digital Ecosystem & Business - Changi App Summer Internship + Professional Internship (PI) ◇ Enterprise Digital Ecosystem & Business - Changi App



TreeDots

• Singapore
• Food and Beverage Services
• 1 - 100 Employee

• UI/UX Intern

  • May 2021 - Jul 2021

  ◇ Worked closely with the Product Manager, developers and UIUX Designers in the team to ensure deliverables for each scrum sprint cycle are met. ◇ Passionate and enthusiastic team player, actively involved in presentations, sharing and daily meetings to update the progress of tasks and viewpoints. ◇ Diligent and detail-oriented designer, identifying issues related to user flow through the creation of Personas and User Flow Diagram in order to improve the usability and user experience. ◇ Designed and optimised the screens for Account, Sign Up, Login and Net Promoter Score (NPS) to enhance the overall aesthetics of screens and provide a more intuitive user experience. ◇ Assisted in the designing and optimisation of E-wallet, Product Listing and Onboarding screens to facilitate a convenient online ordering/checkout experience for customers. ◇ Designed and researched suitable icons and illustrations for screens to ensure engaging content and a smooth user journey as these icons/illustrations helps in making content more understandable for users. ◇ Designed EDMs for publicity and ensured content in EDMs is easy to understand for users as well as to engage users to click and proceed to our app. ◇ Assisted in the designing of Employees' Handbook cover under the guidance of senior UIUX designers. Show less



Eu Yan Sang

• Singapore
• Health, Wellness & Fitness
• 100 - 200 Employee

• Retail Assistant

  • Dec 2020 - Feb 2021

  ◇ Cashiering duties to ensure that customers purchase their products conveniently ◇ Replenished stocks to ensure that customers are able to get the products they want ◇ Checked expiry dates of products to ensure consistency in product quality served to customers ◇ Organised and arranged of products on shelves to ensure customers can easily get the products they need ◇ Assisted customers with their enquiries to ensure a smooth shopping experience for customers ◇ Cashiering duties to ensure that customers purchase their products conveniently ◇ Replenished stocks to ensure that customers are able to get the products they want ◇ Checked expiry dates of products to ensure consistency in product quality served to customers ◇ Organised and arranged of products on shelves to ensure customers can easily get the products they need ◇ Assisted customers with their enquiries to ensure a smooth shopping experience for customers



Marks and Spencer

• United Kingdom
• Retail
• 700 & Above Employee

• Retail Assistant

  • Nov 2018 - Jan 2019

  ◇ Cashiering duties to ensure accounts are tallied ◇ Replenished stocks to ensure that customers are able to get the products they want ◇ Organised and arranged of products on shelves to ensure customers can easily get the products they need ◇ Assisted customers with their enquiries to ensure a best shopping experience for customers ◇ Cashiering duties to ensure accounts are tallied ◇ Replenished stocks to ensure that customers are able to get the products they want ◇ Organised and arranged of products on shelves to ensure customers can easily get the products they need ◇ Assisted customers with their enquiries to ensure a best shopping experience for customers